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Senior IT Service Desk Engineer - VIP & Exec

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: AlixPartners
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 75000 - 90000 USD Yearly USD 75000.00 90000.00 YEAR

Job Description & How to Apply Below

Position: Senior IT Service Desk Engineer - VIP & Exec Support

Alix Partners in Chicago, IL seeks a Service Desk Senior Engineer to deliver high-touch IT support for executives and the user base. You will triage, diagnose, and resolve Level 1–2 issues, provide AV support for meetings, manage tickets in Service Now, and partner with IT teams to maintain operations.

The role requires strong communication, discretion with confidential information, and flexibility to work across US time zones. Core hours are 9:00 AM–6:00 PM Central, with hybrid work availability.

We are looking to fill the Senior IT Service Desk Engineer - VIP & Exec Support position at Alix Partners in Chicago, IL, United States.

As a Senior IT Service Desk Engineer - VIP & Exec Support, you will play an important part at Alix Partners in Chicago, IL, United States.

We invite applications for the Senior IT Service Desk Engineer - VIP & Exec Support position located in Chicago, IL, United States.

Position Requirements

10+ Years work experience
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