AI-Savvy Support Specialist | SaaS Helpdesk + PTO
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IT/Tech
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Customer Service/HelpDesk
Job Description & How to Apply Below
Sift is seeking a customer support specialist to help sustain digital trust for a leading AI-powered fraud platform. You will respond to incoming tickets, troubleshoot issues by using documentation, and escalate beyond your scope when needed.
The ideal candidate has 1–3 years of customer-facing support, strong written communication, comfort with new software and AI tools, and a curious mindset. Nice-to-haves include a Bachelor's degree and experience with Zendesk or Salesforce, SaaS exposure,
The following opportunity is for a AI-Savvy Support Specialist | SaaS Helpdesk + Flexible PTO with Sift.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 45.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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