Solutions Analyst IV - Encompass Administrator

Mount Laurel, New Jersey, United States of America

40

$91,000 - $136,240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Personal & Commercial Banking

The Commercial Services Solutions Analyst IV ensures TD Bank has loan products and processes that are customer-oriented, scalable and cost effective to meet the market demands of our Commercial and Small Business Banking customer segments, Faster, Better, and Cheaper.

Must be located within TD footprint: CT, DE, FL, ME, MD, MA, NH, NJ, NY, PA, RI, SC, VT, VA, DC.

RESL Business Technology supports the Encompass loan origination platform and Blend point-of-sale platform, including configuration, business rules, workflows, integrations, and ongoing platform enhancements. We partner with product managers, product owners, line-of-business teams, external vendors, and IT support to improve business capabilities, automate processes, reduce costs, and deliver reliable solutions for our users.

The Solutions Analyst IV will work within an Agile pod alongside configuration, testing, product, and other technology resources. This is a hands-on platform administration and solution design role
. We are looking for candidates with direct experience administering Encompass and/or Blend , including configuring, troubleshooting, testing, and supporting solutions in a production environment.

Relevant Encompass experience may include:

• Encompass administration and configuration
• Business rules, field triggers, personas, roles, and access
• Workflow and task-based processing
• Encompass Web and input form configuration
• Custom fields and field-level logic
• Plugins, integrations, SDK, or API-based solutions
• Testing, troubleshooting, deployment, and production support

Relevant Blend experience may include platform administration, configuration, workflow management, integrations, troubleshooting, and production support.

• Manages and administers systems business functions to ensure continuous and uninterrupted system availability
• Coordinates with internal and external resources needed to successfully complete projects and deliver solutions that address business needs
• Works with Business Line, Risk, and Operational partners to execute, facilitate or oversee business line activities required for Solutions including planning, business requirements, and vendor relationship management
• Provides subject matter expertise and leadership, acting as a specialist resource for systems, processes, and troubleshooting knowledge for Line, Risk, and Operational partners
• Maintains and administers systems business functions to ensure continuous and uninterrupted system availability
• May supervise/manage staff as assigned
• Participates in enterprise solution design, development, and documents standards that apply for business applications
• Creates design for Solutions requirements
• Maps business and functional requirements to business process, workflow and organization
• Develops implementation plans for specific components of the Solutions strategy
• Manages large projects,…