Claims Manager II, Hospital Professional Liability
Listed on 2025-12-27
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Insurance
Risk Manager/Analyst
Claims Manager II, Hospital Professional Liability
Join to apply for the Claims Manager II, Hospital Professional Liability role at Liberty Mutual Insurance
.
Job posted 2 days ago. Be among the first 25 applicants.
Liberty Mutual Insurance provided pay rangeThis range is provided by Liberty Mutual Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$/yr - $/yr
DescriptionReady to lead and shape Hospital Professional Liability claims strategy? Apply to this senior-level claims leader position,
Claims Manager II
.
Join a high-performing team leading the Hospital Professional Liability claims unit for Iron Health/NAS Claims. We’re looking for a seasoned Claims Manager with deep Hospital Professional Liability experience who wants to lead a technical team, shape claims strategy, and drive measurable improvements across a portfolio of complex and high-severity matters consistent with the standards of Liberty International Underwriters.
Note:
This position may have in-office requirements and other travel needs depending on candidate location. You will be required to go into an office twice a month if you reside within 50-miles of one of the following offices:
Boston, MA;
Hoffman Estates, IL;
Indianapolis, IN;
Lake Oswego, OR;
Las Vegas, NV;
Plano, TX;
Suwanee, GA;
Chandler, AZ; or Westborough, MA. This policy is subject to change. The salary range reflects the varying pay scale that encompasses each of the Liberty Mutual regions, and the overall cost of labor for that region, and based on your location you may not qualify for the top salary listed in the range.
- Responsible for performance, development and coaching of staff (including hiring, terminating, performance and salary management). Serve as technical resource not only for claims staff, but also cross-functional partners, including Underwriting (UW), Actuarial, Finance and Operations.
- Work with claims team and external attorneys to review coverages, investigate claims, analyze liability and damages, establish adequate indemnity and expense reserves, develop strategies and resolve claims, including, but not limited to direct participation in mediation and arbitration and active participation in settlement discussions.
- Perform quality assurance reviews/observations and provide feedback to team as well as action plan for development of team, where necessary.
- Actively pursue all avenues of recovery including, but not limited to timely recovery of deductibles from insureds and manage subrogation activities.
- Provide regular reports to claims management regarding losses either exceeding or likely to exceed the authority level in accordance with best practices. Must be able to present effectively, produce appropriate reports and develop team and train team in these skills.
- Partner with underwriting managers/team to provide excellent customer service and to market and meet with brokers, risk managers and reinsurers. Serve as external face claims leader for product line and demonstrate ability to forge and maintain relationships with external customers, effectively resolving concerns where necessary. Ability to effectively articulate the claims value proposition in claims advocacy meetings, account renewals and new business prospecting.
Present at industry conferences or publish external industry content. - Lead short to medium-term strategic claims activities/priorities for the product line, with alignment with the strategic priorities of Iron Health and NAS Claims. Oversee projects assigned by the department head.
- Direct and manage the Claims participation and content for multidisciplinary reviews, monthly UW connectivity meetings, and quarterly actuarial meetings. Ensure timely feedback to senior management, underwriting and actuaries regarding relevant losses, account issues, and trends.
- Assist and coordinate with underwriting team regarding new policy forms, product development and/or product rollouts and provide timely feedback to senior management and underwriting regarding recommendations.
- Ability to achieve fluency in Loss Triangle interpretation and Product Level…
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