Mass Tort and Complex Casualty - Complex Claims Director

Casualty Coverage and Mass Tort Complex Director

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Casualty Coverage and Mass Tort Complex Director to play your part in that transformation. You’ll work with some of the best claims and underwriting minds in the industry addressing challenging claims and sophisticated coverage issues, and helping our businesses develop products to address the rapidly evolving risk environment.

Grow your career at the forefront of Casualty insurance.

In Casualty Coverage and Mass Tort Claims, we strive to live AIG’s corporate values:
Take Ownership, Set the Standard, Win Together, Be an Ally, Do What’s Right. At AIG, we are committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs).

With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

As a seasoned industry professional, in this role you’ll deal with sophisticated litigation and coverage issues, including long-tail bodily injury and property damage exposures, claims arising under Coverage B of Primary/Excess CGL policies, as well as environmental and toxic tort claims. You’ll handle emerging risks; this team has been at the forefront of managing exposures from PFAS, opioids, and other cutting‑edge issues.

You’ll also be a coverage resource for Casualty adjusters, managers and underwriters. You’ll be supported by a management team that’s deeply invested in achieving the right outcomes for claims and that’s also invested in your success:

• Evaluate coverage on sophisticated insurance products
• Hire and manage counsel to help evaluate coverage and to defend our insureds.
• Assess damages with support of outside experts
• Evaluate financial impact to AIG and to our insureds
• Formulate and execute strategies for favorable claim resolution; negotiate with insureds and third parties.
• Advise business partners concerning exposures and concerning potential product changes and enhancements.
• Advise claims and business leaders on emerging risks.

• 6+ years of Legal, Insurance, Construction Defect or Environmental experience preferred.
• The ability to handle complex claims involving diverse coverage issues related to GL and Environmental policies.
• Strong analytical and organizational skills, along with excellent communication, negotiation and investigation skills.

For positions based in New Jersey, the base salary range is $96,000-$129,000. For positions based in Illinois, the base salary range is $104,600-$127,600 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. 2025 Benefits Summary

At AIG, we value in‑person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far‑reaching property casualty networks. It is an exciting time to join us —…