Account Manager - Group

Employee Benefits Account Manager - Small Group

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Alera Group is looking for a Small Group Account Manager on our Employee Benefits team. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team. This position could be located hybrid out of our Chicago, Downer's Grove, Deerfield or Denver area offices. Prior experience in Employee Benefits is required; knowledge in Small Group ACA is highly preferred.

• Serve as the primary point of contact for client ongoing service delivery by coordinating internal and external resources.
• Build personalized client relationships through ownership of the service plan and multiple communication channels.
• Create proposals that summarize programs, options, service plans, and other deliverables to support client decisions.
• Analyze risk and coverage program structure and recommend options; execute coverage and program changes.
• Evaluate coverage, terms and conditions of quotes received, present coverage comparisons as requested to producer and participate in client presentation as appropriate.
• May lead open enrollment meetings to present coverages and benefits to client workforce.
• Collaborate with the service team to manage and oversee new business and renewal processes following workflow procedures and best practices.
• Create submissions for underwriters by engaging with clients and prospective clients on exposures, coverages, and program needs, assembling into submission package following best practices.
• Communicate with underwriters on submissions and negotiate premium, coverage, and other terms on behalf of clients.
• Ensure accurate maintenance of complete client files including clear documentation in agency management systems.
• Develop and maintain positive relationships with insurance carriers, attend meetings and events as appropriate and proactively learn about products and underwriting approaches.
• Advocate for each unique client.
• Oversee accuracy and display of information in client portals; consult with and enact decisions regarding access to portal by staff.
• Work with internal departments to ensure cohesiveness and timeliness of service execution, and create report of service plan execution.
• Take an enterprise-wide approach to client service by collaborating with other service teams to create a cohesive client service experience.
• Remain current on forms, coverage insurance carriers, industry trends and legislation.

• Undergraduate college degree preferred or equivalent work experience.
• Life and Health Insurance State License - required.
• Minimum 2 years insurance carrier, benefits administration, and/or insurance brokerage experience preferred.
• Intermediate to advanced knowledge of HMO, PPO, HDHP for health plans; wellness programs, dental, life, short- and long-term disability.
• Regulatory environment of employee benefit plans.
• Ability to establish priorities, work independently and proceed with objectives with little or no supervision.
• Computer skills with proficiency in Word, Excel and PowerPoint including strong proficiency in creating and verifying financial spreadsheets.
• Strong relationship management skills and excellent customer service skills.
• Highest integrity in confidentiality of client data.

This job requires presence in the office on a hybrid schedule as agreed with the manager.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $55,000 to $65,000 per year.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

Hybrid