Auto Property Damage Claims Specialist

Auto Property Damage Claims Specialist –
First Chicago Insurance Company

This role involves investigating, determining coverage, and resolving both first and third party auto property damage claims with a focus on prompt, courteous, and economical outcomes.

• Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss
• Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned, including coverage liability, status and damages that are applicable for each claim
• Honor, decline, or negotiate first and third party liability claims upon completion of coverage/policy investigation and analysis of damages and liability
• Work directly with internal and external customers to develop evidence and establish facts on assigned claims
• Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims
• Prepare and present claim evaluations for the appropriate settlement authority
• Notify the Underwriting Department of any adverse information uncovered in the course of the investigation
• Familiarity with unfair claim practices in states where the company does business
• Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service
• Provide customer service both to internal and external customers
• Handle other duties as assigned

• 4 years of previous auto liability and PD claims experience (mandatory)
• Prior non-standard auto claims experience (plus, but not required)
• Excellent analytical, organizational, interpersonal, and communication (verbal, written, phone) skills
• General working knowledge of policies, file procedures, state rules and regulations
• Ability to pass written examinations required by state statutes to become a licensed Claims Adjuster
• On‑site position

• College degree
• Prior claims experience
• Ability to use an online claims system
• Bi‑lingual language skills (plus)

• Competitive Salaries
• Commitment to your Training & Development
• Medical, Dental and Vision Reimbursement
• Short Term Disability and Long Term Disability
• Life Insurance
• Flexible Spending Account
• Telemedicine Benefit
• 401(k) with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Wellness Program
• Fun company‑sponsored events

$41,600 per year – $75,000 per year (Published ranges are estimates; actual compensation will be based on experience, skills, education, certifications, and geographic location).

Mid‑Senior level

Full‑time

Sales and Management