Application Analyst Associate, Clinical Communication & 3rd Party

Application Analyst Associate, Clinical Communication & 3rd Party Applications, Full‑time, Days

Chicago, IL

The salary range for this position is $28.62 – $44.37 (Hourly Rate).

The Application Analyst Associate supports clinical communication and 3rd‑party applications, ensuring systems operate efficiently and securely within Northwestern Medicine’s technology framework. The role collaborates with Information Services to develop, maintain, and troubleshoot applications, enhancing service reliability for patients, guests, and internal stakeholders.

• Develop skills necessary to support assigned services and systems while learning the integration and interaction of all supported services and systems.
• Monitor the production issue queue and resolve issues while maintaining Customer Service Level Agreements.
• Execute project tasks under direction of the IS Manager, Team Lead, or Senior IS Application Analyst, and perform routine support with assistance.
• Adhere to and enhance quality assurance standards, systems development and delivery methodologies.
• Contribute to ongoing processes that integrate end‑user requests with software functionality.
• Provide analysis and recommendations on application build and functionality to ensure reliability for current and future use.
• Develop diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment.
• Participate in on‑call rotation.

• 1–2 years of Experience in Core Discipline

• Bachelor’s Degree

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

• $10,000 Tuition Reimbursement per year ($5,700 part‑time)
• $10,000 Student Loan Repayment ($5,000 part‑time)
• $1,000 Professional Development per year ($500 part‑time)
• $250 Well‑Being Fund per year ($125 for part‑time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception:
New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.