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Technical Support

Senior Customer Success Strategist

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Culture Amp
Full Time position
Listed on 2025-12-23
Job specializations:
  • Language/Bilingual
    Technical Support
Job Description & How to Apply Below
A leading employee experience platform in Chicago is seeking a Senior Customer Success Coach focused on driving customer success and minimizing churn. The role requires strategic communication, risk mitigation, and collaboration skills, with 3+ years of SaaS experience preferred. You will build success plans and drive customer engagement to ensure value realization. Ideal candidates will possess strong analytical and storytelling abilities, leveraging AI tools for insights.

A competitive salary and comprehensive benefits are offered.
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Position Requirements
10+ Years work experience
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