Test Operator

Chowbus is a fast‑growing, well‑funded food startup headquartered in Chicago on a mission to help diners discover new and exquisite dishes, and to give traditional mom‑and‑pop restaurants a fighting chance to succeed without compromising who they truly are. By building a super app, our goal is to be the one stop shop for everything related to food.

The Warehouse Associate, Test Operator will handle device testing and coordinate with our 20+ cities to drive best practices in logistics, ensuring a world‑class post‑sales experience for our merchants. This role may also assist with shipments and inventory management.

• Operate devices to test functioning of parts or whole units
• Run software programs to test device functionality
• Test components or circuits of faulty equipment to locate defects, using special diagnostic software programs
• Test repaired systems of the devices to ensure that they are in working order
• Compare findings with the customer’s reported problem and advise of failures found
• Return unit back to the vendor for repair if unit fails test
• May install and configure repaired equipment, including operating software or peripheral equipment
• QC return equipment to evaluate if equipment can be repurposed
• Other duties as assigned by supervisor and manager, such as overseeing the shipment process from receiving, tagging inventory, managing inventory levels and shipping equipment out to other cities

• 0–3 years of operational or warehouse experience
• Bilingual proficiency in English and Mandarin preferred.
• Bachelor’s degree in a relevant field preferred.
• Basic knowledge of Windows/iOS operating systems, including navigating software applications, software installation, application configuration, pre‑setting and troubleshooting minor technical issues
• Experience with hardware testing, including troubleshooting, diagnostics, and performance evaluation of electronic or computer components
• Must be physically present on‑site during designated work hours and maintain consistent attendance to fulfill job responsibilities effectively.
• Must be able to multitask.
• Strong organizational and project management skills required.
• Ability to manage time and prioritize effectively.
• Ability to communicate clearly with different stakeholders.
• Ability to learn technical aspects of POS related hardware and software.

• Ability to sit and work in front of a computer.
• Ability to walk and stand throughout the day for prolonged periods.
• Lift, move, and carry equipment weighing up to 50 lbs as part of regular job duties.
• This position requires regular, in‑person attendance at Chowbus warehouse designated location.

• Medical, dental, and vision insurance
• 401(k)
• 100% employer‑paid Short‑Term Disability (STD)
• 100% employer‑paid Life Insurance and option for additional employee‑paid Life Insurance
• 100% employer‑paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee‑paid AD&D Insurance
• Company holidays
• Birthday off
• Accrual Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Hourly pay is $20 to $23

As set forth in Chowbus’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.