Intake Audit Specialist

Keller Postman represents a broad array of clients in class action and mass litigation, individual arbitrations, and multi-district litigation matters at the trial and appellate levels in federal and state courts. Serving hundreds of thousands of clients in litigation and arbitration, we have prosecuted high‑profile mass tort, antitrust, privacy, product liability, employment, and consumer‑rights cases. Our firm also acts as plaintiffs’ counsel in high‑stakes public‑enforcement actions.

Our mission is to achieve exceptional results for our clients, drive innovation in the practice of law, and pursue unparalleled excellence in everything we do.

Keller Postman’s increasing scale creates an exciting opportunity to be data‑driven at multiple levels. The Intake Audit Specialist role is responsible for monitoring and auditing incoming and extant client data in a dynamic law firm environment. The position involves working internally with attorneys, legal support staff, and client services, and externally with vendors and co‑counsel. The role will evolve as needs change and as the candidate shapes the position.

This position is remote; the candidate must be in Central Time or be willing to work regular Central Time business hours. The compensation includes a base salary of $70,000 to $75,000 per year, depending on experience, plus a discretionary bonus and benefits.

• Learn and improve the Keller Postman intake and data integrity processes.
• Audit, analyze, and reconcile multiple matters, parties, and intake records and verify accounts are accurate.
• Identify and resolve duplicate matters and/or clients who do not meet requirements and process lead refunds in a timely manner.
• Coordinate and manage meetings and correspondence with third parties to ensure accurate client reconciliations.
• Identify the origin of deficiencies in data and flag process issues to internal and external stakeholders to reach collaborative resolution.
• Maintain a dynamic understanding of lead sources as they relate to marketing, finance, and integrations management.
• Manipulate large datasets to identify problematic or deficient data per the needs of attorneys.
• Collaborate with stakeholders to understand business needs and gather detailed functional requirements for process improvements, data discrepancy resolution, or efficiency enhancements.

• Mastery of Microsoft Excel and/or Sigma.
• Experience with Salesforce.
• Excellent verbal, written, and interpersonal communication skills.
• Analytical, problem‑solving, and decision‑making skills.
• Ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast‑paced environment.
• Ability to multi‑task and to work independently or as part of a team.

• Minimum of 1–2 years of experience working with large‑scale data auditing.
• Legal, finance, or data analytics background is preferred.
• College degree required.

• Must be fluent in English (reading, writing, speaking).

Keller Postman is an Equal Opportunity Employer. For California applicants, please find our CRPA information here.