Billing Coordinator

Join to apply for the Billing Coordinator role at Ropes & Gray LLP
.

Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on 's UK A-List twice in the past three years. The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government. Ropes & Gray is an equal opportunity employer.

The Billing Coordinator is responsible for all aspects of billing for an assigned group of lawyers and clients. The Billing Coordinator serves as a resource for Billing Responsible Attorneys and their secretaries on all aspects of inventory management.

• Maintain a thorough knowledge of client terms, discount arrangements, lawyer and client preferences while ensuring invoices are issued timely and accurately, inclusive of client terms and discounts.
• Use best practices to create, present and distribute pro formas and client invoices.
• Maintain compliance with firm and outside counsel guidelines.
• Submit e-invoices on a timely basis with all necessary supporting documentation.
• Resolve revisions to invoices promptly.
• Manage the unbilled inventory for an assigned group of lawyers.
• Communicate consistently with lawyers regarding aged balances and leverage secretaries and firm management to address problem accounts.
• Recommend write-offs of aged or disputed balances where appropriate.
• Respond to information requests from lawyers, clients and administrative staff regarding inventory levels, time and cost entries, billing reconciliations, outstanding receivables and unapplied cash.
• Communicate firm policies and guidelines to lawyers and clients as appropriate.
• Support client and partner requests for accrual information.
• Produce and distribute standard unbilled proformas that recap client/matter time and disbursements.
• Analyze short‑paid invoices and determine correct course of action to resolve.
• Utilize firm standard reporting tools, e.g., Excel and BRL dashboards, to respond to information requests.
• Assist with the application of unidentified cash receipts, ensuring prompt resolution.
• Assist timekeepers and secretaries with diary entry issues and transfers between matters.
• Ensure that requests for alternative fee arrangements are communicated to the Pricing Committee for review and disposition.
• Maintain documentation of procedures, deadlines, and other client and lawyer preferences related to billing and collection.
• Provide audit letter assistance to lawyers and secretaries by quickly responding to requests for period‑ending balances.

• Bachelor’s degree preferred.
• Strong analytical and critical thinking skills.
• Minimum of two years experience in a professional services environment using time and billing software such as 3E, Elite or Aderant.
• Team player with strong interpersonal skills.
• High confidence, professional maturity, excellent oral and written communication skills.
• Superior customer service and ability to work in a challenging and dynamic environment.
• Self‑directed with a strong work ethic; able to work independently with limited supervision.
• Must occasionally work outside established business hours and adjust schedule to meet deadlines.

Ropes & Gray offers a comprehensive Total Rewards package, including health and well‑being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. This role may also have a discretionary bonus based on performance.

• Boston: $63,700 - $92,350
• Chicago: $63,700 - $92,350
• Los Angeles: $63,700 - $92,350
• New York: $66,700 - $96,700
• San Francisco: $69,700 - $101,150
• Washington, DC: $63,700 - $92,350

This position requires hybrid on‑site presence as an essential function of the role. Consistent and predictable on‑site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

• Entry level

• Full‑time

• Accounting/Auditing and Finance

• Law Practice