Paralegal, Legal Operations Analyst

$90,000 - $100,000 base salary range + annual bonus potential!

100% remote in the United States.

• Competitive pay with performance‑based annual raises!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) WITH company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

If hired, you must meet and maintain all eligibility requirements to qualify.

Potbelly Sandwich Works, LLC is seeking a Paralegal, Legal Operations Analyst to support its small, high‑performing Legal Department. This individual will work closely with Benchmarks attorneys and business partners across the company to organize, maintain, and streamline legal processes. Ideal candidates will have exceptionally strong organizational skills, meticulous attention to detail, and experience supporting the broad range of legal matters arising for a large multi‑unit operator.

Experience at a law firm, corporate legal department, or fast‑paced multi> ... (rest of the job description omitted for brevity) ...

• Research and Knowledge Management:
  Conduct initial legal research and maintain templates and materials on the company intranet.
• Document Management:
  File, organize, and audit documents across legal systems and maintain key trackers.
• Governance:
  Manage annual corporate filings and state registrations.
• Commercial:
  Oversee agreement execution and ensure consistent contract retention and naming conventions.
• Franchising:
  Support legal and Franchising & Development teams on template maintenance, amendments, default notices, terminations, etc.
• Litigation:
  Support attorneys in managing litigation and claims from pre‑suit through resolution, including subpoena response and document production.
• Support day‑to‑day legal operations, including budget monitoring and reporting, team member onboarding, process improvements, special projects, and other tasks as assigned.
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• Strong commitment to Potbelly’s mission and culture, including our focus on hospitality, teamwork, and operational excellence.
• Background in franchising a plus.
• Exemplary organization skills and attention to detail.
• Ability to manage sensitive and confidential information with high discretion.
• Excellent written and oral communication skills.
• Strong analytical and problem‑solving abilities.
• Ability to work independently, prioritize competing demands, and thrive in a dynamic, entrepreneurial environment.
• Demonstrated ability to foster strong, positive working relationships across teams.

• Bachelor’s degree or paralegal certificate from an accredited institution.
• 5+ years of paralegal or legal assistant experience, preferably in‑house or at a law firm.
• Experience in retail, restaurant, franchise, or other multi‑unit environments is beneficial.

Final date to receive applications:
We accept applications for this position until 4/30/2026. We encourage all individuals to submit their applications.

Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only сердоит our Potbelly vibe, who we are, and how we work.

We’re an equal opportunity employer. Each applicant will be considered for employment withoutعد regard to race, color, religion, disability, sex, orientation, identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.