Customs Brokerage Expert

CEVALogistics

Permanent contract

Full Time

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise in Motion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging newpaths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact.

This is more than a job.

It’sa journey on which you rise.

Pay Ranges:

• Miami - $98,538 - $
• Chicago - $108,910 - $136,138

Location
:
This position may be based in any of the following locations:
Miami, Chicago, Los Angeles or Dallas

JOB PURPOSE

The Customs Brokerage Expert supports operational teams, customers, and leadership through customs guidance, customer onboarding, compliance support, and workflow monitoring. The role assists with complex customs transactions, Power of Attorney support, tariff implementation, regulatory requirements, and customer-specific procedures while promoting strong customer service, operational efficiency, and customs compliance.

The Customs Brokerage Expert monitors the flow of transactions, identifies potential risks, assists in resolving operational challenges, and supports the people performing the work through practical guidance and collaboration. The role works with team members, compliance resources, and the Licensed Customs Broker to find appropriate solutions while promoting strong customer service, operational efficiency, and customs compliance.

KEY ACCOUNTABILITIES

Operational Guidance and Workflow Support

Provide practical customs brokerage guidance and operational support to team members, supervisors, and customers.

Monitor transaction flow and help identify missing information, compliance concerns, workload constraints, and critical milestones.

Collaborate with team members to find practical, compliant solutions to difficult or unusual transactions.

Help address operational bottlenecks and coordinate timely escalation when service or compliance may be affected.

Customer Onboarding and Implementation

Support customs brokerage onboarding for new customers, programs, and expansions of existing business.

Coordinate collection and review of customer information, import documents, Power of Attorney materials, account profiles, requirements, and operating instructions.

Support implementation plans, customer-specific procedures, escalation paths, and readiness checkpoints.

Collaborate with Operations, Compliance, Customer Success, Technology, Finance, Sales, and other stakeholders.

Customs Documentation and Compliance Support

Guide teams and customers on customs documentation requirements for entry processing.

Support validation of Power of Attorney documentation and customer authorization requirements.

Collaborate with team members, compliance resources, and the Licensed Customs Broker on classification-related matters. The role will not independently assign classifications.

Collaborate on valuation, country of origin, tariffs, trade programs, and participating government…