Instock Manager , WWGS Inventory Management

Amazon's Worldwide Grocery Stores (WWGS) - Inventory Management business is transforming the grocery shopping experience through innovative retail formats. We are seeking an Instock Manager to join our team and play a critical role in ensuring customers find the products they want, when they want them. This role focuses on managing inventory availability and health across our grocery stores and fulfillment centers, partnering with vendors and internal teams to optimize the customer experience.

Amazon's grocery business has experienced remarkable growth, with groceries becoming some of our most frequently purchased items alongside everyday essentials like paper towels and household products. We've expanded same-day delivery for fresh groceries to over 2,300 U.S. cities, with perishable items like fruits and vegetables leading customer demand.

As an Instock Manager, you will be responsible for tactical execution of inventory strategies, working within defined frameworks to improve in-stock rates and reduce waste. You will analyze data to identify opportunities, manage vendor relationships, and collaborate with cross-functional partners to drive operational improvements. This is an excellent opportunity for someone to build foundational skills in inventory management while making a direct impact on customer satisfaction.

Key job responsibilities
- Manage inventory availability and health metrics to improve in-stock rates and optimize inventory planning.

- Perform business analysis to identify opportunities to improve revenue, profitability, and customer experience.

- Track purchase orders, investigate delivery delays, and resolve order issues with vendors and suppliers.

- Partner with internal teams on purchasing workflows, tools, and process improvements.

- Manage day-to-day operational relationships with vendors and suppliers to ensure consistent product availability.

- Analyze data to identify root causes of inventory issues and implement corrective actions.

- Support forecasting activities by monitoring trends and providing input on demand patterns.

- Collaborate with category teams to understand product assortment and seasonal needs .

- Create reports and dashboards to communicate inventory performance to stakeholders.

- Escalate roadblocks and risks appropriately while learning best practices in supply chain management.

- Willingness and ability to travel occasionally to fulfillment centers, stores, and vendor locations.

A day in the life

In your day-to-day role, you'll be responsible for the supply chain and inventory management for your assigned categories/sites. You'll continuously deliver results while creating new processes for improvement. You'll analyze data to optimize inventory levels, work with vendors on operational improvements, and partner with internal teams on automation initiatives. You'll also lead cross-functional initiatives that improve customer experience and enable new capabilities for our business, requiring you to pivot based on new challenges and learning.

About the team

The Worldwide Grocery Stores Inventory Management Team is building the future of grocery shopping for our customers, rooted in our innovative supply chain. We are expanding availability of perishable products across our network for both new and existing programs. Our team values problem-solving, analytical thinking, and supply chain understanding. We thrive in a high-energy environment where tactical and strategic activities are driven in parallel, and we're not afraid to roll up our sleeves to deliver results.

Basic qualifications
- Bachelor's degree, or 3+ years of professional or military experience- 4+ years of supply chain, inventory management or project management experience- 3+ years of with Excel experience

Preferred qualification - Knowledge of the principles of statistical inventory control

- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma

- Experience with advanced use of SQL for data mining and business intelligence, or experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes
- Experience in Excel with advanced proficiency (pivots, lookups, etc.)- Experience working in a fast-paced and ambiguous environment, or experience communicating complex information and solutions to senior stakeholders and influencing decisions
- Experience effectively managing a substantial and time-sensitive workload
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