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Strategy & Transformation Operations Manager

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Komatsu America Corp.
Full Time position
Listed on 2025-12-05
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Job Description & How to Apply Below

Strategy & Transformation Operations Manager – Chicago, IL – Posting

Start Date:

8/22/25 – Requisition  – Hybrid (Onsite or Remote).

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including Timber Pro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job

Overview

The Strategy and Transformation Operations Lead will be responsible for driving the organization's strategic initiatives as laid out in the Strategy Blueprint. This role involves maintaining the blueprint, facilitating its processes, and developing outcome‑based and program‑level health reports to monitor progress and highlight areas needing attention. The specialist will work closely with senior leadership to ensure strategic alignment to and execution against the organization's goals, fostering accountability and supporting the achievement of key priorities.

Key Job Responsibilities

Operational Excellence:

  • Facilitate the annual strategy refresh process by coordinating materials, scheduling meetings, engaging stakeholders, and managing communications.
  • Drive the standardization and consistency of strategic materials to enhance reusability and understanding.
  • Define clear objectives for each step of the strategic blueprint to maximize efficiency and clarity.
  • Seek opportunities for process improvement within the strategy blueprint to streamline activities and alleviate pain points.
  • Ensure strategic initiatives align with organizational goals by monitoring progress and adjusting strategies as necessary.

Strategic Planning Support:

  • Collaborate with the STMO Executive Lead to define and communicate long‑term KNA strategic priorities, aligning with Division 5‑year roadmaps.
  • Lead the annual KNA strategy refresh and mid‑year review processes by coordinating with stakeholders and guiding program development.
  • Provide guidance to all parties throughout the strategy refresh, ensuring effective information sharing and stakeholder participation.
  • Organize and facilitate essential meetings and working sessions to drive strategic initiatives and report developments.
  • Collaborate with Marketing and Communications to distribute outputs of key planning steps to stakeholders.

Reporting and Analytics:

  • Construct and sustain outcome‑based reports that monitor progress towards targets, ensuring transparency and flagging critical areas for review.
  • Develop and uphold program‑level health reports, identifying performance trends and key risk areas.
  • Collaborate with Division and Function Leads, Program/Activity Owners, and other STMO stakeholders to disseminate accurate information.
  • Engage in continuous dialogue with stakeholders to refine reporting tools and dashboards.

Reinforcing the STMO Team:

  • Collaborate closely with the STMO team to clarify roles and responsibilities, ensuring effective contribution to strategy blueprint meetings.
  • Identify opportunities for enhancing efficiency within the team, focusing on streamlining processes.
  • Foster a culture of continuous improvement by leading initiatives to refine team workflows.
  • Serve as a liaison between the STMO team and other organizational units to ensure alignment and integration of efforts.

Continuous Improvement:

  • Guarantee the quality and uniformity of Reporting & Analytics by maintaining dashboards and resolving issues.
  • Collaborate with Program Owners to confirm the completeness and accuracy of data inputs.
  • Provide support in creating and maintaining standardized data views to highlight critical areas for leadership action.
  • Act as a steward of Reporting & Analytics best practices, continuously seeking ways to enhance report clarity and…
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