Senior Program Manager; Health

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At VML, we are a beacon of innovation and growth in an ever‑evolving world. Our heritage spans a century of combined expertise, where creativity meets technology and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end‑to‑end solutions that result in revolutionary work.

VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists that has the benefit of autonomy in management, but with the support of non‑health expertise.

At the heart of health is the story of life – all the highs and lows, ambitions, and possibilities. Facing a health challenge can pull people off course. Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of healthcare professionals’ and patients’ needs, behaviors, and lived experiences through ‘radical empathy’.

VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live. Get to the heart. Connect for life.

VML Health is seeking an experienced Senior Program Manager who can quickly understand our clients’ needs and objectives, and effectively manage a variety of internal stakeholders across multiple departments to deliver on those objectives. The Senior Program Manager is responsible for building, coaching, and leading teams to ensure successful project delivery by monitoring and managing against process across the brand portfolio.

We need proactive problem‑solvers who manage team dynamics, project financial performance, clear communication of status, and drive project deliverables to meet deadlines. This role embodies VML's core values:
Connect Meaningfully, Inspire Creatively, Include Purposefully, and Approach Positively.

• Lead multiple projects and/or programs of projects under one or more clients.
• Manage projects as well as coach, manage, and mentor direct reports.
• Continuously monitor project health via resourcing, profitability, and burn rates.
• Identify project risks and create risk mitigation plans.
• Work closely with Client Engagement and delivery teams to architect solutions that best meet client requirements.
• Create/draft scopes of work and staffing plans.
• Manage internal teams and client relationships in alignment with the Client Engagement team.
• Become an expert in our health clients’ medical/legal/regulatory review processes.
• Be responsible for interviewing and making recommendations to hire at the Program Manager level and below.
• Serve as a key point of contact and liaison for cross‑divisional teams, agency peers, and management.
• Partner with Client Engagement to organically grow accounts.
• Support the creation of RFP responses with other teams within VML and new business engagement.

• Someone with extensive team management skills for teams of 8+.
• Able to provide proactive and assertive leadership in problem‑solving, managing financial success of projects, maintaining timelines, and reducing waste.
• Strong interpersonal skills and able to resolve conflict with productive outcomes.
• Effective cross‑departmental work with diplomacy and a firm understanding of others’ roles and perspectives.
• Capable of managing multiple work streams (projects) efficiently.
• Can view problems in context at the system level and align solutions with the strategic direction of our clients and company.
• Experienced with multiple application…