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Assistant Vice President of Case Management HS​/PRS

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Institute for Child & Family Health, Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • Management
    Program / Project Manager, Healthcare Management
  • Social Work
Salary/Wage Range or Industry Benchmark: 115000 USD Yearly USD 115000.00 YEAR
Job Description & How to Apply Below
Position: Assistant Vice President of Case Management for HS/PRS

Assistant Vice President of Case Management for HS/PRS

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Cayuga Centers is hiring immediately for an Assistant Vice President of Case Management for Home Study and Post Release Services.

Salary: $115,000 annually

Location: Chicago, Illinois

About Cayuga Centers

Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth, and families. We have 22 offices across 8 states and serve over 17,000 individuals and families annually.

Join us!

At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and has a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hairstyle/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

About the Program and Assistant Vice President of Case Management Position

Our Home Study and Post Release Services (HS/PRS) program is dedicated to making a significant impact on the lives of unaccompanied children aged 0 – 17 ½. Referred through shelters or trust foster care providers, these children rely on our continuous support throughout their journey from the Office of Refugee Resettlement (ORR) to their parents or sponsors. We can guide and empower these children and sponsors through an unfamiliar system, which makes a great difference.

Cayuga Centers seeks a dedicated and highly organized leader for the Assistant Vice President (AVP) of Case Management position in the HS/PRS program. As the AVP of Case Management, responsibilities will include serving as a secondary liaison with ORR and supervising Regional Directors of Case Management across the multiple hub locations. The AVP will also audit the quality of the Case Management processes and procedures to ensure consistency and compliance with ORR state guidelines, and high-quality services for all minors and their families.

Responsibilities
  • Train, supervise, and lead the Regional Directors and Case Management Teams
  • Oversee new hire orientation
  • Submit agency reports as required
  • Provide overarching oversight of Case Management services
  • Work with Regional Directors and CQI to ensure all services provided to each minor and their family are properly documented in each case file and UC Portal
  • Manage daily operations of Regional Directors and Case Managers
  • Respond to case/staff crises during office hours and non‑office hours
  • Provide weekly supervision to Regional Directors
  • Provide guidance and consultation on complex cases
Qualifications
  • Master’s degree in the behavioral sciences, human services, or social services fields
  • Bachelor’s degree in education, psychology, sociology, or other relevant behavioral science plus 5 years of progressive employment experience that demonstrates supervisory and case management experience
  • Experience with a social services or childcare agency, or organization
  • Strong leadership, communication, and organizational skills
  • Bilingual in English/Spanish – required (English writing proficiency for all agency documents; Spanish speaking, writing, and reading proficiency for the position)
  • Driver’s license – required. Driver’s license in state of residence – preferred
  • Ability to travel to other agency locations as needed
Physical Requirements
  • Computer work requires sitting…
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