Program Manager, Psychiatry Administration Clinic

Important Update:
At Northwestern Medicine safety is always a top priority. In response to the COVID‑19 pandemic, Northwestern Medicine has moved to a more virtual recruitment process including telephone and video interviews to help ensure the health and safety of our employees, candidates, and communities. Also, some hiring activities may be delayed or suspended in certain geographic areas and job categories.

Location: Chicago, Illinois
Business Unit: Northwestern Medical Group
Job Type: Full Time, Day Shift, (1st)
Salary Range: $42.76 – $59.86 hourly

The Program Manager reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Program Manager will lead planning and implementation activities for Northwestern Memorial Health Care. This will include developing work plans and metrics, monitoring those metrics to assure activities are on‑time and on‑budget, coordinating the internal and external resources to execute activities, and completing activities as assigned.

The Program Manager will work closely with managers, directors and clinicians to develop work plans, metrics and resources to achieve the department’s strategic goals and objectives.

• Develop and manage budgets, resource allocation, information distribution, meeting facilitation and overall performance reporting for assigned projects.
• Apply standard project management methodologies throughout the project lifecycle including analysis, design, implementation, verification and value measurement definition.
• Utilize project management tools to ensure accuracy for planning, procurement and budgeting.
• Participate in analyst activities such as requirements analysis, resource identification, solution definition, white paper development, implementation/work plan development, design, system testing, training plans and rollout strategies.
• Manage day‑to‑day operational aspects of a project and scope and effectively minimize exposure and risk.
• Prepare and review deliverables for leadership approval. Ensure project documents are complete, current, and stored appropriately.
• Establish and execute effective communication mechanisms to enable continuous exchange of project status, ideas and information among team members, NM executives (project sponsors) and vendor partners.
• Maintain effective communication regarding project status.
• Work within project budget to ensure expenditures are integrated with the NMHC Long Term Financial Plan and Annual Capital Budget.
• Provide leadership and guidance required to effectively define, plan and implement projects.
• Develop and maintain productive and cordial relationships with clients and team members, serving as a link between multiple parties and entities. Manage problems that arise within the project team or issues with clients and recommend mitigation strategies as needed.
• Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
• Other duties as assigned.

• Bachelor Degree in Business Administration, Healthcare Management, Communications or related field.
• Five (5) to eight (8) years’ experience in a relevant role.
• Strong Knowledge of Microsoft Word, Excel, PowerPoint, Project.
• Demonstrated project management and organizational skills, analysis and problem‑solving skills, excellent oral and communication skills, and ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.

• Master’s degree in MBA or MHA preferred; required in place of work experience.

• $10,000 Tuition Reimbursement per year ($5,700 part‑time)
• $10,000 Student Loan Repayment ($5,000 part‑time)
• $1,000 Professional Development per year ($500 part‑time)
• $250 Wellbeing Fund per year ($125 for part‑time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and…