CORE Program Control Manager - Vice President

Join our Global Banking team and help shape the future of risk management and compliance. You'll collaborate with talented colleagues, leverage innovative frameworks, and make a meaningful impact by supporting our operational risk and compliance standards.

As a Program Control Manager in the Global Banking Sub-Line of Business (Sub-LoB) within the Commercial and Investment Bank (CIB), you will oversee the governance and administration of the Compliance and Operational Risk Evaluation (CORE) program, including Risk Events and Legal Entities. You will build strong relationships with Control Managers and Business Operations Executives and ensure alignment with the firm's operational risk tolerance and compliance standards.

• Create a proactive risk and control culture using proven evaluation strategies and change management protocols
• Review and analyze program-related data to support business programs and strategies
• Engage with colleagues across business, operations, legal, compliance, risk, audit, and technology functions
• Lead and manage project lifecycle activities, including due diligence, planning, tracking, coordinating, and reporting for control functions
• Oversee strategic execution projects, ensuring organizational alignment with project goals and objectives
• Develop and maintain scorecard reporting, executive summaries, and dashboards for senior management
• Draft content, prepare presentations, and engage in verbal and written updates to drive alignment and action toward project objectives
• Support project meetings, workshops, and related activities, including preparing agendas, meeting minutes, and action items
• Drive strategic tasking and requirements from key stakeholders and project participants
• Apply advanced knowledge of controls and risk standards to support process improvement and ensure compliance
• Collaborate with senior stakeholders and business leads to deliver projects aligned with the bank's priorities and strategic objectives

• Bachelor's degree or equivalent work experience
• Minimum 7 years of experience in financial services within controls, audit, risk management, compliance, program management, or project management
• Proficient knowledge of control and risk management concepts, including designing and evaluating Risk & Control Self-Assessments
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Experience with project management tools and methodologies
• Strong organizational, analytical, and problem‑solving abilities with sharp attention to detail
• Excellent verbal and written communication skills, confident engaging across all organizational levels
• Highly motivated self‑starter with a growth mindset, intellectual curiosity, and strong sense of ownership
• Proactive and adaptable team player, eager to contribute and collaborate with diverse teams
• Demonstrated leadership skills with ability to mentor and develop junior team members
• Ability to make informed decisions in dynamic environments

• Experience supporting process improvement initiatives in complex, regulated environments
• Familiarity with operational risk frameworks and compliance standards
• Ability to tailor communications for executive and cross‑functional audiences
• Experience developing dashboards and executive summaries for senior management
• Strong stakeholder management and relationship‑building skills
• Experience working in global or matrixed organizations
• Professional certification in risk management, compliance, or project management (e.g., CRMA, PMP)

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role,…