Organizational Change Management Lead Consultant

Job Summary:

Next Generation, Inc., an Equal Opportunity Employer, is seeking an Organizational Change Management (OCM) Lead Consultant (Hybrid – Chicago, IL). The OCM Lead will report to the Director of Enterprise Change Management and play a key role in driving technology change management efforts for the CIDT program. This is a full-time hybrid position based in Chicago, IL (Monday–Friday, 9 AM–5 PM CST).

The role is primarily remote but may require on-site presence for meetings and workshops in the Chicago Loop office under special circumstances. The OCM Lead applies a structured methodology to support adoption of CIDT initiatives through change impact assessments, stakeholder analysis, communication, and training strategies.

• Implement OCM methodology, playbook, and toolkit across CIDT projects, including change impact analysis, stakeholder management, communications, training, and readiness activities.
• Lead change management work streams and coach senior leaders, managers, and project leaders on their roles in change.
• Manage OCM delivery by establishing milestones, timelines, and adoption metrics to measure effectiveness.
• Oversee program and project communications, ensuring multi-channel engagement for internal and external audiences.
• Develop and coordinate training plans; review requirements and support design and delivery of training programs.
• Monitor and address resistance, providing recommendations and escalation as needed.

• Bachelor’s degree in Business, Psychology, Change Management, or related field.
• 10+ years of organizational change management experience using structured methodologies.
• OCM certifications (e.g., PROSCI, CCMP) preferred.
• Proven ability to produce high-quality deliverables and manage diverse stakeholders.
• Strong problem-solving skills and ability to work in ambiguous environments.
• Master’s degree in Change Management or related field preferred

• Paid time off
• Medical insurance
• Dental plan
• Vision plan
• Life insurance
• Short-term and Long-term Disability (STD/LTD)
• Paid holidays
• Competitive FTE salary range based of 130, on experience, education, and location