Senior Director of Operations

Job Title

Senior Director of Operations

The Senior Director of Operations for Maintenance, Reliability & Engineering (MRE) is a strategic and operational leader responsible for driving excellence across asset management, engineering, and reliability functions. This role ensures the safe, efficient, and cost‑effective operation of facilities and equipment, while fostering a culture of continuous improvement and innovation. The ideal candidate will bring deep technical expertise, strong leadership capabilities, and a proven track record of delivering results in complex industrial environments.

In concert with the priorities of a significant business transformation, the Senior Director Operations leads a central organization that supports the enterprise business, while also enabling the growth of services offering on account. As a senior leader in the transformation, this role influences strategy and establishes priorities for the account. Responsibilities include evangelizing the benefits of self‑performing engineering services, integrating disparate groups of mobile engineers as well as converting third‑party supported services into self‑performed.

• Develop and execute long‑term strategies for maintenance, reliability, and engineering aligned with both account/client and corporate goals.

• Lead capital planning and asset lifecycle management to optimize performance and ROI.

• Collaborate with cross‑functional leaders to align operations with business objectives.

• Drive preventive and predictive maintenance programs to maximize equipment uptime and reliability to world‑class standards.

• Implement world‑class reliability practices including RCM, TPM, and root cause analysis.

• Drive standardization of engineering and maintenance processes across all sites and business units.

• Lead a high‑performing team of engineering, maintenance, and reliability professionals.

• Foster a culture of safety, accountability, and continuous improvement.

• Mentor and develop talent, ensuring succession planning and capability building.

• Ensure compliance with all regulatory, environmental, and safety standards.

• Monitor contract KPIs and operational metrics to drive performance improvements.

• Manage budgets, forecasts, and cost control initiatives.

• Champion the adoption of digital tools, CMMS systems, and Industry 4.0 technologies.

• Evaluate and implement new technologies to improve reliability and reduce downtime.

• Lead engineering innovation initiatives to support operational scalability and sustainability.

• Coordinates all Special sales and related activities, working in conjunction with Operations Directors, Regional Leaders, and Site Leadership, to develop plans for business growth.

• Supports VP/SVP activity to help generate new business.

• Monitors/evaluates current and new account budgets, with emphasis on the management of overhead, labor, materials, and service contract expenses in order to achieve financial objectives.

• Analyzes financial dashboards on a monthly basis.

• Monitors and reviews payroll compliance to ensure timely completion and processing and, working in conjunction with Directors and leaders, to ensure accuracy.

• Oversees and monitors the purchasing and inventory control functions for all account locations, working in conjunction with leaders and Corporate offices.

• Develops and administers cost containment/reduction activities among assigned accounts.

• Drives overall process for screens, interviews, and selecting Exempt personnel (Directors, Regional Managers, Senior Managers, Managers, Area Managers, etc.), working in conjunction with Human Resources.

• Oversees the process for selection and hiring of Non‑Exempt personnel (facilities staff), and ensures compliance with Federal, State, Local, and Company guidelines.

• Evaluates the work performance of all direct reports annually and prepares a calibration and succession plan account wide.

• Establishes contingency Director, Regionals, Operations Manager, Area Manager, and in…