Program Manager VI, Principal Marketo Architect and Strategist

Overview

The Lead Marketo Architect and Strategist will serve as the subject matter expert for Adobe Marketo Engage and integrated platforms, driving advanced marketing automation strategies that enable personalized, adaptive experiences across KP-s Experience Platform. This role combines strategic consultation, technical execution, and cross‑functional collaboration to deliver measurable impact on engagement, efficiency, and revenue growth.

Oversees the delivery of large‑scale programs or components with multiple work streams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close‑out in an extended or open‑ended time frame. Drives the completion of the work of multiple program teams by evaluating providing feedback on internal and/or external resources and team composition.

Proactively monitors, identifies, and mitigates risks, issues, and trigger events across multiple, interdependent programs by developing mitigation plans and strategies. Monitors compliance of program activities by ensuring program plans and team members adhere to relevant policies and procedures. Ensures the alignment, buy‑in, engagement, and support of diverse program stakeholders. Reviews vendor performance levels, provides direction on service improvements or revisions to strategy, and facilitates contract negotiations with vendors.

• Promotes learning in others by communicating information and providing advice to drive projects forward; builds collaborative, cross‑functional relationships. Solicits and acts on performance feedback; provides actionable feedback to others, including upward feedback to leadership; influences, mentors, and coaches team members. Practices self‑leadership; creates, evaluates, and responds to the strengths and weaknesses of self and unit or team members. Leads the adaptation to competing demands and new responsibilities;
  
  adapts to and learns from change, challenges, and feedback. Fosters open dialogue amongst team members.
• Drives the execution of multiple work streams by identifying member and operational needs; translates business strategy into actionable business requirements; develops and updates new procedures and policies. Gains cross‑functional support for objectives and priorities; determines and carries out processes and methodologies; solves highly complex issues; escalates and resolves issues as appropriate; sets standards and measures progress. Develops work plans to meet business priorities and deadlines;
  
  coordinates, obtains and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; influences the completion of project tasks by others.
• Oversees the delivery of large‑scale programs or components with multiple work streams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close‑out in an extended or open ended time frame. Analyzes, integrates, and manages program plans for the most complex program initiatives which include scope identification and management, schedules, inter‑dependencies, and resource forecasts.
  
  Manages and monitors the program financials of large, high profile, dynamic program initiatives. Monitors program performance to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid. Leads program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the program.
  
  Assists in the establishment and management of proper program management practices in regard to allocation of resources, schedules and task assignments. This role may perform project management duties in addition to program management responsibilities.
• Drives the completion of the work of multiple program teams. Evaluates internal and/or external resources and provides…