Scattered Site Senior Property Manager

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance

Job Title:

Senior Property Manager

Reports To:

Portfolio Supervisor/Vice President of Property Management

Location:

Hybrid | 3 days in office located at 2901 N Halsted Chicago, IL and 2 days remote

Enjoy a fast paced career in real estate with a firm that has been named one of the "Top Workplaces in the Chicagoland area". We are diverse, inclusive, hardworking and share a commitment to excellence.

We take pride in our work and we're seeking like-minded, self starters to positively contribute to our team atmosphere.

The Senior Property Manager is responsible for overseeing all aspects of residential property management for assigned units, ensuring effective operation, compliance, and communication with clients, tenants, and the internal team. The role involves handling time-sensitive matters, overseeing financial transactions, managing client and escalated tenant relations, and providing leadership and training to the property management team.

Fulton Grace Property Management is a 3rd party management company. Your team portfolio will consist of about 330 single condo and multi family units.

• Ensure timely collection and distribution of rental payments.
• Oversee all aspects of the turnover, move in and move out process.
• Run delinquency reports, alert owners of late or missing payments, and assist in eviction processes when necessary.
• Manage operating accounts for each property and ensure properties are funded at all times.
• Forecast expenses and keep an accurate budget.

• Ensure clear and prompt communication with residents, clients, and team members.
• Serve as the main point of contact for owner inquiries.
• Address escalated issues related to residents and team members.
• Proactively communicate with residents and clients to prevent problems.

• Participate in the interview, hiring and training process for all direct reports.
• Conduct annual performance reviews for all direct reports.
• Monitor the performance of all direct reports; coach growth opportunities and congratulate them on good work performance regularly.
• Assist in the maintenance and upkeep of property management documentation and guides, to ensure team members have full understanding of processes.
• Consistently conduct team meetings to ensure alignment of priorities and maximize efficiency.
• Cultivate a culture of independent, high-performing direct reports; ensure direct reports know when to involve Senior PM expertise.

• All standard operating procedures
• All company policies
• All Federal, State and Local laws related to Property Management and Real Estate services
• Keep neat, detailed records and organize all documents thoroughly

• Education:
  
  Bachelor's degree in Business Administration, Real Estate, Property Management, or a related field preferred.
• Experience:
  
  Minimum of 3 years experience in property management, with at least 1 year in a supervisory role.
• Licensing:
  Possession of or ability to obtain a real estate leasing license as required by local regulations
• Technical
  
  Skills:
  
  Proficiency in property management software (e.g., Appfolio) and Google Suite.
• Financial Management:
  Understanding of budgeting, financial reporting, and expense management for properties.
• Proven track record in managing residential properties, resident relations, client relations, vendor relations and financial management.
• The ability to oversee and manage the workload and work product of direct reports.
• Excellent communication and interpersonal skills.
• Proficiency in administrative procedures related to property management.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills for effective resident, vendor, and team interactions.
• Customer Service:
  Strong customer service orientation and experience in handling tenant concerns and queries.
• Organizational
  
  Skills:
  
  Ability to manage multiple tasks and projects efficiently and meet deadlines.
• Problem-Solving:
  Strong analytical and…