Workforce Development Program Supervisor

La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.

La Casa Norte is seeking a dedicated and dynamic Program Supervisor to lead the implementation of our youth workforce development program. This position is ideal for a candidate passionate about mentoring youth aged 16-24 in the West, Southwest, and South Side communities of Chicago. The role will be instrumental in implementing the program’s curriculum, managing partner relationships, recruiting youth participants, and providing direct supervision to them.

This is a full-time position.

• Program Implementation: Oversee the execution of four consecutive 13-week cohorts, each consisting of ten youth, ensuring a total of 195 hours of programming per cohort.
• Participant Management and Oversight: Recruit, train, and supervise youth participating in the cohorts. Monitor participants' progress, ensure they receive training and support services, and process their payroll.
• Community Engagement: Lead efforts to engage with local communities, fostering partnerships to provide youth with career exposure, programming, and support services.
• Curriculum Development: Collaborate with educators and experts to refine and enhance the program’s curriculum, focusing on peer outreach, community engagement, support services, and career development.
• Reporting & Evaluation: Track program metrics, prepare reports for stakeholders, and continuously assess the program’s effectiveness and impact.

• Bachelor’s degree in social work, education, public administration, or related field.
• Minimum of 3 years in program management or supervisory roles, preferably within non-profit or community-based organizations.
• Strong leadership, organizational, and communication skills; proficiency in digital tools for community engagement; and a deep understanding of the challenges faced by at-risk youth.
• Compassionate, culturally competent, and resilient, with an ability to inspire and motivate others.
• Strong commitment to addressing homelessness, housing instability, and the impacts of violence and trauma through community engagement and workforce development.
• Compassionate, culturally competent, and resilient, with the ability to inspire and motivate others.

• 14 vacation days annually
• 7 personal days annually
• 10 paid holidays
• 6 sick days annually
• Medical, dental, and vision insurance
• 403(b) retirement savings plan
• Employer-paid life and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)

• Managerial Exclusion: The Programs Manager has hiring, supervision, evaluation, and discipline authority over multiple staff roles and provides strategic direction in operational planning.
• Supervisory Exclusion: The position includes direct supervision of staff and vendors, assignment of work, and oversight of work quality and performance.
• Confidentiality Exclusion: The Programs Manager has access to sensitive personnel, financial, and vendor information, including emergency preparedness plans and contract negotiations, which require discretion and confidentiality in decision-making.

All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, age, veteran status, national origin, or disability. LCN will consider requests or exceptions to job duties based on legally protected religious observances, as reasonable accommodations to an employee’s disability, or as otherwise required by law.

While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, lift and/or move up to 25 pounds.