Analyst, Hub

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At Ferrara, Ferrero, Fox’s Burton’s, and The Fine Biscuits Company, we’re loved by people of all generations for the joy we bring—and that joy is crafted by our people. Join us and explore a whole world to discover, where your passion will find its place.

Today, Ferrara is the #1 sugar confectioner in the U.S, with global sales in more than 40 countries. Ferrara boasts a passionate team of over 9,000 employees around the world who deliver and create hundreds of iconic and beloved products.

In the U.S., more than 67 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®. In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co have earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s.

A privately held company, Ferrara Group is headquartered in Chicago. Ferrara boasts a network of over 30 locations in North America, South America, Europe and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities.

Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for: effective communication including during in-person meetings, strong supervision, real-time problem-solving, and participation in cross-functional initiatives.

As an Analyst in the People Hub within People & Organization (P&O), you will be the first point of contact for Ferrara colleagues, assisting with inquiries and providing solutions while demonstrating care, empathy and respect. You will handle a variety of tasks, such as processing data transactions in P&O systems, resolving issues and improving process performance. Alongside your teammates, you'll ensure the People Hub delivers a great experience for Ferrara colleagues while safeguarding compliance and improving efficiency for the Company.

Employee Engagement & Communications

Design and execute employee engagement campaigns, including newsletters, site communications, awareness initiatives, interactive quizzes, contests, and recognition programs to increase employee participation and engagement.
Develop communication strategies and activation plans to drive adoption of HR programs, policies, systems, and organizational initiatives.
Create presentations, communication materials, and engagement metrics to measure campaign effectiveness and continuously improve participation.

People Analytics & Reporting

Analyse HR, payroll, attendance, scheduling, and workforce data to identify trends, risks, and improvement opportunities.
Develop and maintain dashboards, scorecards, and KPI reporting for business leaders using reporting and visualization tools such as Power BI.
Perform data validation, reconciliation, and root-cause analysis to ensure data accuracy across HR, payroll, and timekeeping systems.

Process Automation & Continuous Improvement

Lead automation initiatives leveraging tools such as Power Automate, Power Apps, and reporting technologies to streamline processes, reduce manual work, and improve service delivery.
Identify opportunities to simplify processes, eliminate inefficiencies, and enhance the employee experience through digital solutions.
Partner with cross-functional teams to implement sustainable process improvements and monitor effectiveness.

Stakeholder Management & Business Partnership

Build strong partnerships with HR Business Partners, People & Organization teams,…