Senior Manager,U.S. Merchant Acquiring Job Chicago area,Illinois USA,Management

As the Senior Manager, U.S. Merchant Acquiring BMO Partners you will:

Lead the successful development and execution of the product sales strategies to drive business growth in the segment/s you manage with our acquiring partner, Elavon
Work with BMO and partner teams, Moneris and BMO sales leaders to effectively execute the strategy including using scorecards, incentives, targets, training, sales tools, collateral, leads and marketing campaigns
Build and manage strong relationships with the regional BMOSales leaders across BMO segment/s you manage, attending all leadership meetings and obtaining deep understanding of the segment performance in total
Maintain regular cadence of leader and sales engagement to build base of knowledge and maximize banker participation in product referrals
Build and manage strong relationships with the teams at Elavon, including sales, sales support, marketing and partnership teams
Work effectively with colleagues from Corporate Support Areas including Marketing, Learning, Analytics, Risk, Finance and Technology & Operations to enable strategy
Selectively manage special initiatives and projects including evaluating organic growth in new business opportunities, technology development initiatives and supplier governance
Stay on top of the Payment-related industry evolution and represent BMO both internally and externally including with BMO teams, at conferences and with regulators
Lead, mentor and coachteam members.
Makes strategy and new initiative recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
Acts as a subject matter expert on relevant regulations and policies.
May network with industry contacts to gain competitive insights and best practices.
Assists in the development of strategic plans.
Identifies emerging issues and trends to inform decision-making.
Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
Determines product lifecycle.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Conducts independent analysis and assessment to resolve strategic issues.
Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.
Provides recommendations on product lifecycle.
Acts as the prime subject matter expert for internal/external stakeholders.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Defines business requirements for analytics and reporting to ensure data insights inform business decision making.
Oversees the development of business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).
Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business.
Designs and produces regular and ad-hoc reports, and dashboards.
Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.
Monitors and tracks performance, and addresses any issues.
Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Provides input into the planning and implementation of operational programs.
Executes work to deliver timely, accurate, and efficient service.
Develops and implements action plans that meet financial and growth metrics.
Conducts complex market research, competitive intelligence, and data analysis.
Develops problem evaluation frameworks and defines research approach.
Assesses customer/consumer and channels analysis and develops recommendations.
Monitors key product performance and growth metrics to identify trends and recommend action plans.
Leads/oversees the management of vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements.
Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.
Reviews analysis of issues and identifies…