Program Director

SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change.

Full-time

SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change.

SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change.

• Ensures all program deliverables meet per contract requirements and work closely with program staff to ensure timely outcome reports are being submitted.
• Works closely with Program Coordinators/supervisors in overall performance of a multi-agency approach, including multiple partner agencies and community linkages.
• Leads the identification of program updates required because of regulatory changes; responsible for documenting, training, and communicating key messages to the team.
• Responsible for supervising program staff.
• Ensures that all program services are of the highest quality.
• Supervises, trains, and evaluates the performance of staff which includes coaching and program specific onboarding.
• Maintains sound financial management of program budgets in assigned portfolios.
• Manages departmental productivity standards.
• Develop and enhance working relationships with community-based organizations, city, state, federal government agencies and partnered agencies as appropriate.
• Collaborates with all levels of senior management in identifying additional funding sources and responding to requests for proposals.
• Serves as a liaison between existing dedicated resources to promote shared learning and best practice identification and communication.
• Understands data and articulates data needs required to assist with program needs; evaluates analytical outputs to test relevance and applicability and identify key insights.
• Oversee the development and coordination of training seminars for staff and/or community partners.
• If needed, develop, and implement an ongoing assessment/reassessment process for operational efficiencies, clients/families, coworkers, colleagues, and self.
• Ensures all statutory and regulatory requirements are met, and all required licenses are up to date.
• Ensure all department staff are trained regularly to meet compliance regulations.
• Performs additional duties as assigned.

• Competent in Microsoft Office tools and inputting services into an online database.
• Efforts to Outcomes data system.
• Familiar with various screening tools.
• Other duties as assigned

• Must have a strong work ethic.
• Must be well organized and a self-starter
• Detail-oriented, professional attitude, reliable.
• Possess strong organizational and time management skills
• Strong problem-solving skills, solid accounting principles knowledge, documentation skills, research, and resolution
• Ability to communicate effectively and in writing, with staff and operational management.
• Ability to work independently and with a team in a fast-paced environment with emphasis on accuracy and timeliness

• Master's degree (preferred) in public health administration with a focus on maternal health, social services, early childhood, or related field.

• At least 5 to 7 years of extensive management experience, specifically overseeing multiple, complex programming.

• Experience in mental health, case management, and development of large facilities and/or multi-site preferred. Comprehensive knowledge of wraparound and comprehensive services. Significant experience in organizational/administrative development, program management with a…