Operations Manager

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Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The primary responsibility is to oversee the Day-to-Day operations for a major high profile downtown office building. Also responsible for assisting the General Manager with management and tactical control of the day-to-day property operations.  This includes leasing, management, financial performance, and employee motivation and client services.

Management
· Assimilate knowledge rapidly and carry out instructions and programs as directed by or in cooperation with the General Manager
· Demonstrate the ability to work with various levels of personnel
· Interact with various levels of job skill and experience
· Show leadership qualities and the ability to manage people in a variety of different situations that may arise at the property
· Be able to step in at the General Manager’s direction to assume the General Manager’s role and to properly lead and execute the General Manager’s position

Financial Performance
· Learn and assist with all financial aspects of property management
· Assist in achieving budgeted net operating income for property.
· Responsible for managing capital projects and tracking Capital spend.  Report to Client as required.
· Preparing and implementing all annual financial reports including budgets, 5-year Capital Plan, strategic management plan, and other reports.
· Assist in the development of monthly financial reports and other owner reports as requested by General Manager
· Operating Expense Management
· Review and approve invoices as necessary through Yardi Operations
· Assist in completing the Management Audit.
· Inspects facilities and equipment to determine extent of service and equipment required.  Recommends, justifies, develops and coordinates projects that enhance the value of the Property.  Assigns employees or vendors to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors pursuant to client and JLL guidelines.  Notifies tenants of special projects, emergencies, or other requests.
· Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines.
· Competitively bids and prepares all service contracts to assure high quality and cost effective services.  Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement for execution. Acts as primary contact for service contractors and vendors.

Specifically:
• Manage large scale contracts including but not limited to Janitorial, Security, Elevators
• Oversee Exterior Plazas and Rooftop maintenance
· Participates in group bid process as appropriate.  Ensures that all legal agreements have been fully executed by tenant and ownership
· Approves purchases of supplies and equipment for use at the building.
· Identify and initiate process improvements for all current property systems.
· Understand and manage building operations as it relates to the responsibility of the General Manager
· Responsible for all the functional areas of operating a building (e.g. engineering, elevators, MEP, Roof, Façade and structural systems etc.)
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