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Enterprise Customer Success Director Retention

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Knit
Full Time position
Listed on 2026-10-15
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 150000 - 170000 USD Yearly USD 150000.00 170000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Customer Success Director - Growth & Retention

Knit seeks a Customer Success Director to own and grow a portfolio of enterprise clients, driving revenue retention, expansion, and balance across renewals and project work.

You will speak fluently about methodology, design, and analysis, and you will master the Knit platform to deliver expert guidance, enablement, and strategic partnership. This role supports hybrid work from NYC and other pods.

We are seeking a motivated Enterprise Customer Success Director
- Growth & Retention to join Knit in Chicago, IL, United States.

The Enterprise Customer Success Director
- Growth & Retention position in the Management & Operations, Sales field is open for applications.

We have an opening for a Enterprise Customer Success Director
- Growth & Retention in Chicago, IL, United States within Management & Operations, Sales.

This role, Enterprise Customer Success Director
- Growth & Retention at Knit, could be your next move.

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