Manager - Project Manager-PMO

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Job Overview and Responsibilities

The Enterprise PMO serves teams across United Airlines. The Project Manager is a trained, qualified professional who can apply United's Envision Design Build Activate (EDBA) framework and Program Management Life Cycle (PMLC) methodology to various businesses. This will enable teams to deliver assigned portfolios, programs, and projects with high quality, in a timely manner, and with as‑scoped benefits for our customers, frontline employees, and supporting groups.

Effective execution in this role is critical to achieving United's goal of leveraging Portfolio Management & Project Delivery Capability as a Strategic Enabler, on Every project, with Every Team, and Every day. The Project Manager - PMO will deliver large/complex project(s) as assigned and serve as a change agent driving adoption of PMLC across the organization.

• Lead and manage projects as assigned. Projects will be focused on both corporate and or operational functions. Lead and be responsible for directing the implementation of the planning, leading and directing of all aspects of assigned projects or set of projects/programs impacting the operation.
• Directly deliver high‑quality artifacts and outcomes through all phases of PMLC including Envision, Design, Build, and Activate as needed to realize measurable business results. Facilitate and create process/system mapping and analysis to realize business needs.
• Coach, guide, train project team members and other PMs on EDBA, PMLC and related artifacts and deliverables. The Project Manager must keep all stakeholders informed and provide consulting at various levels including leadership.
• Assist team members and research operational and performance data to provide statistics, trends, and reporting that inform leadership steering and decision‑making teams. Guidance to adhere to the metrics as well as opportunities for improvement must be brought to light as projects are implemented.

NOTE:

This position is located at the CSC‑Willis Tower in Chicago, IL and considered as a hybrid role working 2‑3 days in office, however that may evolve with the needs of the company.

• Bachelor's degree
• Business, technical, or aviation related discipline required
• 4+ years of relevant experience
• 3+ years managing projects, or demonstrated relevant experience
• Demonstrated successful project delivery using fundamentals of PMBOK practices/methodologies
• Successful and demonstrable experience in:
• Managing single, or multiple, large, complex projects across multiple functions
• Managing and mentoring less experienced/tenured project management staff
• Presenting, escalating, and providing solutions to senior leadership
• Working within SDLC/PMLC and a track record of delivery
• Owning hands‑on delivery of projects
• Providing commensurate levels of specialized technical aviation knowledge or equivalent, program management expertise, business acumen, and leadership skills to facilitate the…