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Client-Focused Service Delivery Manager

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: NORTH STAR Group
Full Time position
Listed on 2026-10-17
Job specializations:
  • Management
    Client Relationship Management, IT Project Manager, Operations Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 100000 - 140000 USD Yearly USD 100000.00 140000.00 YEAR
Job Description & How to Apply Below

Service Excellence Partners is seeking a Service Delivery Manager to oversee the delivery of managed services to clients in Chicago. You will ensure high-quality service delivery, maintain client satisfaction, and drive continuous improvement.

Responsibilities include establishing client relationships as the primary contact, defining SLAs and KPIs with internal teams, monitoring performance, leading service-improvement initiatives, and providing regular reports to clients and senior management.

We would love to welcome a new Client-Focused Service Delivery Manager to our group in Chicago, IL, United States.

We are seeking a motivated Client-Focused Service Delivery Manager to join NORTH STAR Group in Chicago, IL, United States.

Consider building your career as a Client-Focused Service Delivery Manager at NORTH STAR Group.

The Client-Focused Service Delivery Manager position in the Management & Operations, IT & Technology field is open for applications.

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