Associate Director of Student Experience and Events

Compensation: $52,000 - $60,000, commensurate with experience and qualifications.

Position Type/

Schedule:

Full-Time, exempt. Monday–Friday, 8:30 a.m.–5:00 p.m. This position is fully on-site; remote work is not available. Evening and weekend work is required for pre-scheduled major admission events, student programs, and other recruitment and engagement initiatives. These scheduling needs are generally planned in advance, and employees will receive advance notice whenever practicable. Occasional travel within the Chicagoland area, elsewhere in Illinois, or other domestic locations may be required.

Work Location: Illinois Tech, 10 West 35th Street, Chicago, IL 60616

Work Authorization: Applicants must be legally authorized to work in the United States, both presently and for the duration of employment with the university.

The Associate Director of Student Experience and Events leads the planning, coordination, execution, and assessment of Illinois Tech’s undergraduate and graduate admission events across in-person and virtual formats. Reporting to the Director of Admission Events, Student Experience and Visit Operations, the Associate Director serves as the primary operational lead for the admission event portfolio and translates enrollment priorities into high-quality recruitment and yield experiences for prospective and admitted students and their families.

The Associate Director manages events from planning through post-event assessment, including campus partner coordination, logistics, communications, staffing, budget administration, and day of execution. The position works closely with admission and recruitment teams, Enrollment Marketing, academic leadership, faculty, staff, student employees, and other campus partners

Admission Event Strategy and Operations

• Lead planning and execution of undergraduate and graduate admission events across in-person and virtual formats.
• Develop event plans, timelines, staffing assignments, operational procedures, contingency plans, and measures of success.
• Manage event logistics, including registration, space planning, guest services, technology, dining, transportation, signage, supplies, and related operational needs.
• Serve as a visible event leader and primary operational resource for addressing issues affecting schedule, staffing, facilities, technology, and guest experience.

Campus Partnerships and Team Coordination

• Coordinate participation of academic units, faculty, staff, students, and campus partners in admission events and recruitment programs.
• Partner with Enrollment Marketing, Facilities, Public Safety, Dining, technology, space management, and other campus stakeholders to support successful event delivery.
• Work closely with the Assistant Director and Visitors Center Operations Coordinator to coordinate student engagement, campus visit activity, staffing, and shared resources.
• Provide functional leadership to professional Staff, student employees, University partners, and others assigned to admission events, establishing clear roles, expectations, and accountability.

Post Event Assessment and Resource Management

• Conduct post event reviews using attendance, participant feedback, satisfaction, conversion, yield, and other relevant measures to evaluate overall effectiveness.
• Prepare event recaps and identify key outcomes, lessons learned, and recommendations to strengthen future programs and operations.
• Reconcile event expenditures, purchasing, vendor commitments, and other resources in partnership with the Director.
• Evaluate vendor performance and resource use to identify efficiencies and inform future planning.

• Bachelor…