Director, Training

The Director, Training is responsible for the design, delivery, and governance of L5's training and qualification programs for critical operations across commissioning, facilities management & operations, and project management & retrofit service lines. This role ensures that every technician, engineer, and operations leader is trained, qualified, and proven competent before working on or operating live mission critical systems. The Director will build a scalable, standards-based training platform that reduces operational risk, protects uptime, and meets the expectations of L5's hyperscale, enterprise, colocation, Neocloud/AI, and Edge clients.

It is a highly cross-functional role, partnering closely with operations, safety, human resources and talent acquisition, commissioning, project delivery, and executive leadership.

• Design and deliver training for the operation and maintenance of critical power, cooling, and building systems, including electrical distribution, UPS and battery systems, generators, chillers, and controls.
• Build training around methods of procedure (MOPs), standard and emergency operating procedures (SOPs/EOPs), change management, and abnormal and emergency response.
• Develop scenario-based drills and simulations that prepare teams to respond to alarms, failures, and incidents in live environments without risk to uptime.
• Embed safety and compliance training, including electrical safety, lockout/tagout, work permitting, and site access protocols, into every operational program.
• Provide role-specific training for commissioning and project management & retrofit teams, covering test procedures, integrated systems testing, and work in live or occupied facilities.

• Establish tiered qualification pathways and competency standards for each critical operations role, from entry-level technician through site leadership.
• Implement skills assessments, field sign-offs, and certification requirements that verify competence before personnel are authorized to perform critical work.
• Align L5 training with client-specific requirements, site-specific procedures, and industry standards and certifications.
• Maintain training records and audit-ready documentation to support client audits, safety reviews, and contractual obligations.

• Build and lead a training team of instructors, curriculum developers, and site-based trainers scaled to L5’s
• growth.
• Select and implement the learning management system (LMS) and training tools, including simulation, virtual, and hands-on training environments.
• Create onboarding programs that bring new hires up to site-ready standards quickly and consistently.
• Partner with talent acquisition on apprenticeships, school programs, and military transition pipelines to develop the next generation of critical operations talent.
• Develop supervisors and site leaders in operational discipline, communication, and incident leadership.

• Define a training strategy tied to L5’s growth plan, new site mobilizations, and client commitments.
• Track and report training completion, qualification status, assessment results, and incident and near-miss trends to measure program effectiveness.
• Use incident reviews, audit findings, and lessons learned to continuously improve content and close skill gaps.
• Serve as a key advisor to executive leadership on workforce readiness, operational risk, and capability development.

• Bachelor’s degree in Engineering, Operations, Business, Education, or a related field, or equivalent experience.
• 10+ years of experience in mission critical operations, data center operations, facilities management, or a related technical…