Project Manager, Project & Program Management, Operations Management

Job Description - PROJECT MANAGER (419375)

419375

JOB ANNOUNCEMENT

PROJECT MANAGER

DEPARTMENT OF FAMILY & SUPPORT SERVICES

Bureau/Unit:
Homeless Division

Number of Positions: 1

Applications for this position will be accepted until 11:59pm on 10/27/2026

This role will manage complex, large-scale projects from planning through completion that support key departmental programs, initiatives, and operational priorities. Day to day, you will coordinate with internal staff, leadership, delegates, and other stakeholders to establish project goals, develop work plans and timelines, allocate resources, and ensure projects remain on track. You will serve as a primary point of contact for assigned projects, monitoring progress against key milestones, budgets, deliverables, and performance expectations.

You will regularly analyze project activities, identify potential challenges or risks, and work with stakeholders to develop solutions and keep projects moving forward within established timelines and funding parameters. The position also involves overseeing delegate agencies to ensure services are delivered in accordance with contracts, specifications, and program requirements. Depending on the assignment, you may supervise staff by assigning and reviewing work, approving time off, and providing performance feedback and evaluations.

A significant part of the role is bringing people and processes together. You will lead cross-functional teams, facilitate meetings, resolve issues, improve internal processes and procedures, and develop tools such as standard operating procedures and project tracking mechanisms to improve efficiency and performance. You will also prepare project updates and reports for leadership and stakeholders and coordinate the transition of projects into ongoing operations once major project objectives have been completed.

• Manages specialized and large-scale project(s) of significant size and scope that supports a departmental bureau, program, and/or initiative
• Functions as a technical specialist or expert level professional in a specific area related to project management and administration
• Works closely with the Homeless Outreach and Prevention Project Manager, Director and Senior Director on projects, establishing best practices for Outreach teams, and encampment data collection
• Prepares long-range project plans in coordination with stakeholders including the establishment of work plans and staffing for each phase of project(s)
• Consults with staff and consultants to determine the scope of services, budgets and specifications of projects
• Manages project(s) from inception to end
• Analyzes project proposals to determine the time frame, funding limitations and appropriate process for accomplishing project objectives and goals
• May manage staff, including but not limited to assigning and reviewing work, approving time off requests, and preparing performance evaluations
• Serves as the point of contact and liaison for project and program requirements
• Establishes timelines and implements processes to track and monitor progress, target, key objectives and milestones, and budgets for established projects
• Ensures that project goals and objectives of projects are accomplished within allocated time frame and funding parameters
• Plans, directs and controls the execution of all technical, fiscal and administrative functions of assigned project(s)
• Monitors services provided by contractors ensuring contract provisions meet program specifications
• Monitors project activities and resources to mitigate risks and maintain quality assurance processes
• Leads cross-functional teams to improve business strategies and performance with stakeholders
• Develops and contributes to process improvement (e.g., SOPs)
• Develops and implements project release plans (e.g., transfer of responsibility, ownership, and control) and reports on the progress of all project activities
• Participates on intradepartmental teams to plan, coordinate, and resolve issues
• Works with external agencies to ensure departmental projects adhere to regulatory requirements and internal policies and protocols
• Analyzes proposed and current project regulations and develops recommendations for implementation compliance
• Assists in the implementation of new technologies for projects
• Represents the department in cross functional partnerships

NOTE:

The list of essential duties is not intended to be inclusive; there may be other duties that are essential to positions within…