Senior Manager, Customer Experience - Events
Listed on 2026-10-18
-
Management
Event Management & Planning -
Entertainment & Gaming
Event Management & Planning
The Second City, Inc. in Chicago is seeking a Senior Manager, Customer Experience to lead the customer service teams across the Training Centre, resident stages, events and box office operations.
You’ll partner with the Managing Director and staff to ensure flawless experiences from planning through completion. This role focuses on customer-first process design, metrics, and incentives, while supervising a mixed team and acting as a secondary onsite escalation for clients, vendors, and talent on
Join us at The Second City, Inc. as our next Senior Manager, Customer Experience
- Live Events in Chicago, IL, United States.
Our group is growing, and we are hiring a Senior Manager, Customer Experience
- Live Events in Chicago, IL, United States.
This opening is for the Senior Manager, Customer Experience
- Live Events role at The Second City, Inc.
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