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Strategic Customer Programs Lead

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: DHL Global Forwarding
Full Time position
Listed on 2026-10-19
Job specializations:
  • Management
    Client Relationship Management, Project & Program Management, Operations Management
Salary/Wage Range or Industry Benchmark: 69000 - 92000 USD Yearly USD 69000.00 92000.00 YEAR
Job Description & How to Apply Below

DHL Global Forwarding in Chicago is seeking a Customer Program Manager to lead the implementation of customer operations strategy across multimodal logistics for a key client. You’ll work with sales and operations teams to optimize flows and service programs that boost efficiency and customer satisfaction.

The role emphasizes programme management, KPI analysis, and cross-functional collaboration, with opportunities to shape service delivery, RFQ support, and cost-effective logistics solutions in

This posting is for the Strategic Customer Programs Lead role at DHL Global Forwarding, based in Chicago, IL, United States.

We invite applications for the Strategic Customer Programs Lead position located in Chicago, IL, United States.

The following role is for a Strategic Customer Programs Lead with DHL Global Forwarding.

Our team is growing, and we are hiring a Strategic Customer Programs Lead in Chicago, IL, United States.

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