Community Programming Director

We are seeking a passionate, mission-driven Community Services Director to provide strategic leadership and oversight of our clinical services, case management, community outreach, and training programs. This individual will play a vital role in strengthening services, developing community partnerships, supporting staff, and ensuring high-quality, trauma-informed care for youth and families.

The Community Services Director provides leadership, supervision, and accountability for Gracehaven's community services, including counseling, case management, community outreach, and prevention education. This position oversees program operations, budgets, grants, clinical quality, compliance, staff development, and strategic partnerships.

The ideal candidate is an experienced leader who combines strong operational and financial management skills with a heart for serving vulnerable youth and families. A commitment to Gracehaven's Christian mission and values is essential.

Leadership & Team Development

• Provide leadership, supervision, and accountability for clinical, case management, outreach, and training teams.
• Oversee recruitment, staff development, performance management, and annual evaluations.
• Establish departmental goals, performance measures, and program outcomes.
• Foster a collaborative, Christ-centered, mission-aligned team culture.
• Participate in organizational leadership, strategic planning, and quality improvement initiatives.

Budgeting, Grants & Fiscal Accountability

• Develop and manage annual departmental budgets in collaboration with executive and finance leadership.
• Monitor expenses, revenue, productivity, and overall financial performance.
• Oversee grant deliverables, reporting, compliance, and reimbursement documentation.
• Support Medicaid/MCO billing and reimbursement goals through effective documentation and operational practices.
• Collaborate with development staff, funders, donors, and community partners to align funding with program priorities.

Clinical & Case Management Oversight

• Oversee high-quality clinical and case management services across community and residential programs.
• Ensure effective intake, assessment, treatment planning, discharge, and aftercare processes.
• Monitor clinical documentation, service outcomes, and evidence-informed practices.
• Ensure compliance with applicable licensing, credentialing, ethical, contractual, and regulatory requirements.
• Support staff training, multidisciplinary collaboration, and crisis response oversight.

Community Outreach & Training

• Oversee prevention education, community awareness events, outreach initiatives, and professional training.
• Maintain consistent, high-quality training materials and educational resources.
• Monitor participation, program evaluations, and learning outcomes.
• Oversee the Volunteer Ambassador program and support youth prevention groups and educational programming.

Strategic Partnerships & Community Engagement

• Build and maintain relationships with community agencies, churches, coalitions, referral partners, and other stakeholders.
• Strengthen referral networks to support service delivery and program growth.
• Represent Gracehaven at community events, anti-trafficking initiatives, coalition meetings, and strategic gatherings.
• Collaborate on marketing, communications, and community engagement efforts.

Quality Assurance & Compliance

• Monitor program effectiveness, client feedback, service utilization, and performance metrics.
• Lead…