Senior Director, Business Management

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure:
Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Senior Director, Technology Business Management serves as the strategic Business Manager to the BU CIO teams supporting Northern Trust Asset Management (NTAM), Wealth Management (WM) and Asset Servicing (AS)
Technology teams. This role is accountable for leading the business management function across these technology organizations, driving execution of strategic priorities, financial management, workforce planning, governance, risk and regulatory activities, executive communications, operational effectiveness, and organizational performance. The role provides leadership to the existing business management teams supporting NTAM, WM, and AST, creating a unified operating model and enabling effective execution across a global technology organization.

Acting as a trusted advisor to senior technology executives, the role ensures alignment between technology investments, business strategy, regulatory requirements, talent priorities, and operational objectives. The position operates globally across North America, EMEA, and APAC and is responsible for ensuring consistent management practices, transparency, and governance across geographically distributed teams.

Management of Technology organizations supporting:
Northern Trust Asset Management (NTAM), Wealth Management (WM), Asset Servicing Technology (AST).

Direct leadership of Business Management leaders and teams supporting NTAM, WM, and AST.

Oversight of consolidated BU CIO technology group operating budgets. Governance of expense planning and management. Headcount and workforce investment planning. Capital investment and technology portfolio funding coordination. Vendor and third‑party spend oversight.

Serve as a strategic adviser to the NTAM, WM, and AST leadership teams on organizational priorities, business performance, investment strategy, and operational effectiveness. Translate enterprise and business unit strategies into executable technology operating plans. Lead annual and multi‑year business planning activities, including strategic goals, investment priorities, transformation initiatives, and workforce strategies. Facilitate leadership governance routines, including executive staff meetings, business reviews, operating committees, governance forums, and strategic planning sessions.

Drive cross‑functional execution of key transformational and organizational initiatives.

Own consolidated business management processes for the technology organisations supporting NTAM, WM, and AST. Partner with Finance to manage operating expenses, headcount planning, forecasts, technology investments, vendor expenditures, and capital allocations. Oversee budget planning, expense management, financial reporting, and variance analysis across the portfolio. Ensure effective allocation of resources to strategic priorities and business outcomes. Develop executive reporting and…