Global Director, AI Services & Strategy
Listed on 2026-10-21
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Management
AI Business & Operations, Change Management, Corporate Strategy
Zendesk seeks a Senior Director of AI Services Consulting to define the global strategy and operating model for AI services. You will lead senior consultants, partner with Sales, Product, and Engineering, and drive measurable customer outcomes at scale.
You will shape governance, staffing, and capability building to deliver fast value and sustainable margin, influencing product readiness and adoption across geographies.
This opportunity is for the Global Director, AI Services & Strategy role at Zendesk:
Transform Customer & Employee Service with AI Agents.
We would love to welcome a new Global Director, AI Services & Strategy to our team in Chicago, IL, United States.
For the Global Director, AI Services & Strategy position at Zendesk:
Transform Customer & Employee Service with AI Agents, we are reviewing applications now.
Step into the Global Director, AI Services & Strategy role at Zendesk:
Transform Customer & Employee Service with AI Agents in Chicago, IL, United States and grow with us.
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