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Sr Manager, Microsoft Device, Solutions & Services | Hybrid

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: CDW Government
Full Time position
Listed on 2026-10-23
Job specializations:
  • Management
    Client Relationship Management
Job Description & How to Apply Below
Job Description:

The Senior Manager, Product & Partner Management drives profitability and revenue through the integration and development of programs and business plans for product and partners within the CDW portfolio. The incumbent evaluates, creates, executes, and measures opportunities around the CDW product, services, and partner mix. The Sr. Manager, Partner & Product Management is responsible for all areas of partner management, partner investment including COOP, VIR and financial programs.

This role aligns CDW and assigned partners’ marketing plans, along with owns, manages, and develops all assigned key partner relationships, and works closely with segment sales, ITS and PPM leaders to develop customer segment focus strategies.

What you will do:

Responsible for $1.5B or more in revenue

Own and maximize PCM – Partner Controllable Margin for assigned categories - responsible for over $200M in PCMManages, directs, and leads multiple top 10 partners in impact to the business

Attends executive meetings and special projects as requested by Sr. Leadership Provide direction to Category Managers and partner with them to properly onboard them Establish pricing strategies, monitors competitive activity, oversees product information, and identifies customer needs

Responsible for the creation of customer offers

Own the customer experience on cdw(g).com for responsible product categories and partners

Oversee the development of marketing plans for their solution services & product portfolio

Responsible for maximizing revenue, profit, and vendor co-op for specific product category(s) through strategic planning and marketing

Lead, manage, and interface with partners to develop or enhance the marketing of product(s) or services(s)
Lead and direct merchandising activities

Oversee and direct plays and programs on the Portfolio Management team within Marketing Assess and understand competitive landscape and adjust strategies as needed

Lead a team that manages SKUs per services & product categories

Identify emerging technologies and industry trends within the category and adjust the plan accordingly

Lead, performance manage, and develop coworkers, building a strong talent pool that allows for succession planning

Act as an escalation point and liaison between the vendor and CDWLead and engage with Purchasing to help forecast sales, assist with promotional buy in opportunities with partners and communicate shifts in market pricing to help with buying decisions

Lead PPM Manager communication meetings monthly

Communicate best practices across PPMApprove content for respective manufacturer ads as needed

Create, maintain, and execute an annual business plan

Lead efforts to increase customer and account manager penetration for their category(s)30% travel

Lead cross departmental collaboration directly aligned to driving our corporate strategies

Engage with brand teams to develop services plans aligned to Mission Forward Partner with compliance, contracts, and legal key stakeholders to adhere to our corporate compliance guidelines and best practices

What we expect of you:

Bachelor’s Degree and 7 years of product management, marketing, supply chain, sales, or finance experience 3 years of team management experience

Proven track record in services product management/marketing a product line(s)
Strong cross-functional team skills

Strong strategic and executional leader

History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines

Demonstrated financial and analytical skills

Excellent verbal and written communication skills with the ability to effectively interact with stakeholders at all levels

History of building and maintaining productive working relationships

Strong…
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