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Sr Manager, Microsoft Device, Solutions & Services | Hybrid
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-10-23
Listing for:
CDW Government
Full Time
position Listed on 2026-10-23
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
The Senior Manager, Product & Partner Management drives profitability and revenue through the integration and development of programs and business plans for product and partners within the CDW portfolio. The incumbent evaluates, creates, executes, and measures opportunities around the CDW product, services, and partner mix. The Sr. Manager, Partner & Product Management is responsible for all areas of partner management, partner investment including COOP, VIR and financial programs.
This role aligns CDW and assigned partners’ marketing plans, along with owns, manages, and develops all assigned key partner relationships, and works closely with segment sales, ITS and PPM leaders to develop customer segment focus strategies.
What you will do:
Responsible for $1.5B or more in revenue
Own and maximize PCM – Partner Controllable Margin for assigned categories - responsible for over $200M in PCMManages, directs, and leads multiple top 10 partners in impact to the business
Attends executive meetings and special projects as requested by Sr. Leadership Provide direction to Category Managers and partner with them to properly onboard them Establish pricing strategies, monitors competitive activity, oversees product information, and identifies customer needs
Responsible for the creation of customer offers
Own the customer experience on cdw(g).com for responsible product categories and partners
Oversee the development of marketing plans for their solution services & product portfolio
Responsible for maximizing revenue, profit, and vendor co-op for specific product category(s) through strategic planning and marketing
Lead, manage, and interface with partners to develop or enhance the marketing of product(s) or services(s)
Lead and direct merchandising activities
Oversee and direct plays and programs on the Portfolio Management team within Marketing Assess and understand competitive landscape and adjust strategies as needed
Lead a team that manages SKUs per services & product categories
Identify emerging technologies and industry trends within the category and adjust the plan accordingly
Lead, performance manage, and develop coworkers, building a strong talent pool that allows for succession planning
Act as an escalation point and liaison between the vendor and CDWLead and engage with Purchasing to help forecast sales, assist with promotional buy in opportunities with partners and communicate shifts in market pricing to help with buying decisions
Lead PPM Manager communication meetings monthly
Communicate best practices across PPMApprove content for respective manufacturer ads as needed
Create, maintain, and execute an annual business plan
Lead efforts to increase customer and account manager penetration for their category(s)30% travel
Lead cross departmental collaboration directly aligned to driving our corporate strategies
Engage with brand teams to develop services plans aligned to Mission Forward Partner with compliance, contracts, and legal key stakeholders to adhere to our corporate compliance guidelines and best practices
What we expect of you:
Bachelor’s Degree and 7 years of product management, marketing, supply chain, sales, or finance experience 3 years of team management experience
Proven track record in services product management/marketing a product line(s)
Strong cross-functional team skills
Strong strategic and executional leader
History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines
Demonstrated financial and analytical skills
Excellent verbal and written communication skills with the ability to effectively interact with stakeholders at all levels
History of building and maintaining productive working relationships
Strong…
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