Chicago Health & Office Business Leader
Listed on 2026-11-04
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Management
BD Manager, Client Relationship Management, General Management, Corporate Strategy
Summary of Role
The Chicago Health & Benefits (H&B) OBL is a key member of the Midwest Region H&B leadership team. In this role, you will have ultimate accountability for the H&B business and team in the market: the role’s success metrics are tied to growing revenue and talent. This includes revenue growth, direct expense management, and profitability; colleague attraction, development and engagement; and client and colleague retention.
The OBL is effectively the Growth Leader of the market, responsible for building and executing thegrowth plan to meet/exceed the expected results. The OBL will be responsible for building the WTW brand externally, and leading key new client pursuits
The role will report to the Health & Benefits Midwest Region Leader (RL).
The Role
- Build and execute the local market business strategy toachieve growth, retention, staffing, and profitability goals.
- Managethelocal H&B new-business pipeline and sales opportunities in partnership with Producers, Senior Sellers, Lead Relationship Managers, Region Leaders, and Specialist Community Leaders
- Strengthen WTW’sbrand through engagement in local events, hosting marketing events, and talentnetworking
- Develop strategies to retain and grow profitableclientrelationships, including cross-LOB opportunities
- Lead recruiting andtalent management for the market andpeople-manage senior colleagues
- Develop the markettalent pipeline and strategic staffing plans, including deployment, performance management, development, and appropriate leverage models
- Foster colleague engagement across the market
- Serve as a player-coach by mentoring colleagues in business development and client management capabilities
- Oversee the market’s operational effectiveness
- Maintain effective governance, controls, and compliance in supportofcorporate strategy and goals
- Champion market adherence totheH&B Excellence Model
- Partner withthe
Region Leader, Geography Leaders, and other OBLs to executeregional H&B priorities and initiatives - Serve on the Regional H&B and local Geographyleadership teams
The Requirements
- Strong experience in leading and developing teams
- Strong experience in developing and managing an active talent pipeline `
- Proven track record of individual success in generating new revenue with new or existing clients as they relate to health and benefits services
- Knowledge and expertise in health and benefits design and management
- Track record of success in managing and expanding client relationships
- Lead strategic efforts that define new opportunities for achieving competitive advantage
- Proven ability to establish relationships and work collaboratively with team members across the organization and at all levels, to effectively deliver on client needs across all market segments
- An executive presence with polished and well developed written and oral communication skills
- Interest and aptitude in keeping abreast of latest developments in health care and benefit trends and contributing to the development of new tools and approaches
- In-depth knowledge of the market, H&B NA capabilities, and broader WTW offerings
- Results-oriented with ability to effectively manage to KPIs
- Comfortable with change and uncertainty and able to work through ambiguity
- Excellent leadership, interpersonal, and communication skills.
- Strong business acumen, strategic planning, organizational, and creative thinking skills
This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.
Compensation
The base salary compensation range being offered for this role is $220,000– $330,000 USD per year. This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a…
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