Senior Manager of Behavioral Health

Description

BUILD is seeking an experienced and collaborative Senior Manager of Behavioral Health to provide leadership, management, and operational oversight across the organization's behavioral health services. This senior leadership position is responsible for strengthening program quality, staff performance, service delivery, accountability, and coordination across School-Based Mental Health, Community Mental Health, and other assigned behavioral health initiatives.

The Senior Manager directly supervises the Manager of School-Based Mental Health Services and Manager of Community Mental Health
, serving as their primary point of contact for day-to-day program operations, staffing, performance management, problem-solving, quality improvement, and service-delivery concerns. The position works closely with the Director of Mental Health & Therapeutic Services to ensure programs are effectively staffed, meeting performance expectations, responsive to participant needs, and aligned with BUILD's strategic priorities.

A significant initial responsibility of this position will be leading the development and implementation of PYO-TREAT
, a SAMHSA-funded initiative focused on preventing overdose and expanding access to substance use prevention, treatment, recovery support, education, and behavioral health services for youth and young adults ages 10-25.

During PYO-TREAT's initial development and launch, approximately 50% of the Senior Manager's time will focus on PYO-TREAT implementation and 50% on management and oversight of School-Based and Community Mental Health programs
. Once PYO-TREAT is fully operational, the position is expected to transition to approximately 20% PYO-TREAT oversight and 80% broader behavioral health program management and leadership
.

The Senior Manager serves as a critical bridge between program management and departmental leadership, helping BUILD strengthen communication, accountability, staff development, interdisciplinary coordination, compliance, quality assurance, and consistency across its behavioral health continuum.

• Directly supervise, coach, and support the Manager of School-Based Mental Health Services and Manager of Community Mental Health.
• Conduct regular individual supervision and leadership meetings focused on program performance, staff management, problem-solving, professional development, and accountability.
• Establish clear expectations, priorities, deliverables, and performance measures for assigned managers and programs.
• Support managers in addressing employee performance concerns, staffing challenges, service-delivery barriers, difficult cases, and escalated partner or participant concerns.
• Promote consistent management, supervision, and accountability practices across School-Based and Community Mental Health services.
• Monitor caseloads, staffing capacity, service utilization, productivity, documentation, participant engagement, and program outcomes.
• Provide leadership oversight for therapists, clinical interns, and other behavioral health staff through the appropriate program managers.
• Ensure behavioral health services are trauma-informed, culturally responsive, youth-centered, ethical, and responsive to individuals and families impacted by trauma, violence, and systemic inequities.
• Strengthen coordination among behavioral health services, schools, families, mentors, case managers, outreach teams, community partners, and other BUILD departments.
• Lead the development, implementation, and successful launch of the PYO-TREAT program.
• Translate PYO-TREAT grant requirements into clear workflows, procedures, staff responsibilities, implementation timelines, deliverables, and performance expectations.
• Establish effective processes for participant outreach, referral, screening, assessment, treatment connection, recovery support, education, care coordination, engagement, and retention.
• Coordinate substance use prevention, treatment, recovery support, overdose prevention, education, and behavioral health services for youth and young adults.
• Develop and maintain relationships with treatment providers, healthcare organizations, schools, behavioral health providers, community organizations, government entities, and other stakeholders.
• Coordinate appropriate overdose prevention education, naloxone distribution, psychoeducation, outreach, and community engagement activities associated with PYO-TREAT.
• Oversee required PYO-TREAT data collection, evaluation, performance measurement,…