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Strategic Leader, Customer Success — Americas

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: iManage
Full Time position
Listed on 2026-11-04
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 225000 - 275000 USD Yearly USD 225000.00 275000.00 YEAR
Job Description & How to Apply Below

iManage is seeking a Senior Director of Customer Success for the Americas. You will lead a team dedicated to ensuring our customers achieve outcomes, driving retention, adoption, and advocacy while partnering with executives.

This role requires building trust with C-level stakeholders, guiding cross-functional initiatives, and designing scalable programs. In-office collaboration on Tuesdays and Thursdays with balanced flexibility for meaningful work-life balance.

For the Strategic Leader, Customer Success — Americas position at iManage, we are reviewing applications now.

We are looking to fill the Strategic Leader, Customer Success — Americas position at iManage in Chicago, IL, United States.

The Strategic Leader, Customer Success — Americas role at iManage is now open for applications in Chicago, IL, United States.

Join us at iManage as our next Strategic Leader, Customer Success — Americas in Chicago, IL, United States.

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