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Head of Global - AI-Driven Hospitality Leader

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Cloudbeds
Full Time position
Listed on 2026-11-05
Job specializations:
  • Management
    HR Manager
Salary/Wage Range or Industry Benchmark: 160000 - 220000 USD Yearly USD 160000.00 220000.00 YEAR
Job Description & How to Apply Below
Position: Head of Global Support - AI-Driven Hospitality Leader

Cloudbeds is hiring a Head of Global Customer Support to lead our remote, worldwide team. You will shape proactive, AI-enhanced support, improve first contact resolution, and drive down resolution times while maintaining a human hospitality touch.

You will manage queue health, coaching, and workforce planning across LATAM, EMEA, and APAC, partnering with Product, Onboarding, and Account Management to transform our support operations at scale.

Are you ready to take on the Head of Global Support - AI-Driven Hospitality Leader role at Cloudbeds?

Join us at Cloudbeds as our next Head of Global Support - AI-Driven Hospitality Leader in United States.

We are currently recruiting a Head of Global Support - AI-Driven Hospitality Leader for our team in United States.

This is a strong position to take on the Head of Global Support - AI-Driven Hospitality Leader role at Cloudbeds.

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