Director, Student Housing

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Student Life Full-Time Staff RFUMS Main Campus, North Chicago, IL, US

30+ days ago Requisition

Compensation: $74,198 - $75,000 annually, depending on experience and qualifications

The Director of Student Housing at Rosalind Franklin University of Medicine and Science (RFUMS) provides leadership and operational oversight for on-campus student housing which includes a 240-bed complex on North Campus and a 360-bed complex on South Campus. Drawing on business administration expertise, principles of student success and learning, and cross-departmental collaboration, the Director champions student satisfaction, promotes student development, and upholds the health and safety of our on-campus residents.

RFUMS, a national leader in interprofessional medical and healthcare education, is a graduate-level health sciences university located on an 85-acre campus in North Chicago, Illinois, about 40 miles north of Chicago. The university comprises six schools: the Chicago Medical School, the College of Health Professions, Dr. William M. Scholl College of Podiatric Medicine, the College of Pharmacy, the College of Nursing, and the School of Graduate and Postdoctoral Studies.

RFUMS enrolls approximately 2,000 students each academic year. Founded in 1912, RFUMS has educated more than 16,000 medical and advanced health sciences degree graduates in the United States and worldwide.

• Oversee housing occupancy management and database systems, including (1) marketing, (2) occupant recruitment, (3) housing applications, and (4) contract and assignment administration.
• Partner with the University’s Office of Student Financial Services to coordinate Student Housing’s billing, refund, and account reconciliation processes.
• Lead move-in, move-out, contracting, and room transfer operations.
• Manage the annual housing budgets including expenditure oversight, financial reporting, capital improvement planning, and revenue forecasting.

• Serve as the Student Housing’s primary liaison to the University’s Facilities, Campus Safety, Student Financial Services, Information Technology, and Admissions offices to support effective housing operations and student support initiatives.
• Recruit, select, train, and supervise the full-time Coordinator for Student Housing and three student Community Managers.
• Monitor Student Housing facilities and furnishings, and address building and maintenance concerns promptly to keep residences safe, clean, and welcoming.
• Develop a residential curriculum designed for graduate students that centers community-building, holistic wellness, and belonging.
• Track and assess residential student satisfaction, community needs, occupancy trends, and program effectiveness to continuously improve of Student Housing services and operations.

• Serve as the primary administrator for residential conduct issues and concerns, including conflict mediation, behavioral intervention, policy enforcement, and follow-up.
• Support the University’s Student Conduct policies and procedures, and oversee all Student Housing policies, procedures, and contracts.

• Lead and maintain Student Housing’s emergency preparedness and response protocols, including resident communication, housing continuity procedures, and emergency and crisis management. This includes participating in an after-hours, on-call rotation with other Campus Life leaders.
• Assist with responding to and following up on…