Director, Local Government Relations

• Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected livesof the communities we serve. We offer the fastest home internet in the nation, arefreshingly great customer experience,andaffordableplans that putcustomersin charge.

As ourstate-of-the-artfiber network expands, so does our need for team members who can help us grow and realize our goals.

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customers choose whatisbest for them,andwesupport employees in implementing new ideasand solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
• Earning Your Trust: We build trust through clear, honest,human communication.

Ziply Fiber is seeking an experienced, strategic leader who will lead a capable team of Local Government Relations Managers who are experts at conveying complex information and ideas across multiple jurisdictions with a wide variety of opportunities to find success. Our Director, Local Government Relations will support multiple states in a collaborative team environment under the supervision of the Vice President – Regulatory and External Affairs.

Your team is an integral part of Ziply Fiber’s success in fiber market expansion through building and maintaining strong relationships with municipal public works departments, municipal government leadership and other community leaders, residents, businesses, and internal departments to ensure the organization's interests are represented.

Internally, this Director will provide local intelligence of various municipal expectations, regulations, specifications and laws to inform fiber market expansion success. The Director of Local Government Relations works extensively across many of Ziply Fiber’s departments focused on municipal government and resident/business to positively impact the company’s image and reputation.

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

• Define and lead the multi‑year local government relations strategy aligned to fiber market expansion and operational goals across multiple states; translate strategy into annual plans, budgets, and measurable objectives.
• Monitor, analyze, and respond to proposed local ordinances, fees, and regulations that affect fiber deployment; prepare public comments and briefing materials.

• Direct, develop, and scale a multi-state team of Local Government Relations Managers and specialists; set goals and KPIs, coach for performance, and foster a culture of accountability and continuous improvement.
• Partner closely with Network/Outside Plant, Construction, Field Operations, Marketing, Legal/Regulatory, and Brand/Communications to ensure build readiness, timely issue resolution, consistent messaging, and positive community outcomes.

• Oversee negotiation, renewal, and compliance tracking for franchise, right‑of‑way, and permitting agreements with municipalities; maintain a central record of jurisdictional requirements, terms, and key dates.
• Serve as an escalation point for high‑profile community or government issues, coordinating the multi‑disciplinary response and elevating major matters to senior…