ADA Specialist

Job Posting End Date:
December 04

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture

• Inclusion and diversity as a priority

• Performance Based Incentive Plans

• Competitive benefits package that includes:
  Health, Vision, Dental, Short & Long-Term Disability

• Generous PTO (including paid time to volunteer!)

• Up to 9.5% 401(k) employer contribution

• Mental health support

• Career advancement opportunities

• Student loan repayment options

• Tuition reimbursement

• Flexible work environments

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

Important Position Details

Start Date:

January 4, 2027
Minimum starting base pay is $53,651.

The ADA Specialist role is a professional level position in the Unum Leave Management Center. The ADA Specialist serves as a liaison with our customers, being a “single point of contact” for the employer to assist understanding of individual claim or leave status as well as providing consulting and education on disability related matters. The role will facilitate clear understanding of Unum communications, processes, and benefits.

The ADA Specialist is positioned to educate regarding process and considerations in stay at work, return to work and workplace adjustments.

The ADA Specialist will also facilitate ADA file reviews by interacting with our customers’ employees with medical conditions who request assistance in staying at or returning to work from a leave. The ADA Specialist will obtain and review medical information to make a recommendation whether the customer’s employee is likely qualified for worksite assistance under various state and federal regulations. Additionally, the ADA Specialist will review the medical and job duty information to identify potential modifications that may help an employee do his or her job, coordinating with vocational and clinical resources as needed.

The role will work with managers and employees to promote interaction and reach agreement on effective modifications to assist stay at work or return to work efforts, including follow ups to confirm effectiveness of modifications.

• Serves as a “single point of contact” for our ADA customers’ managers and designated HR representatives regarding questions related to ADA, integrated leave management procedures, FMLA process, and STD/LTD claims management.
• Provides consultation and education to customer about individual readiness or projected readiness of their employee to stay at work or return to work as well as ADA considerations
• Upon request from the employer, manage the interaction between the employer’s representative, the employee, and the attending physician. The process includes, but is not limited to, obtaining the appropriate forms to be signed, providing education about Unum’s role, the manager’s role, and the employee’s role in obtaining assistance, and facilitating discussions as needed to reach agreement on plans.
• Obtain or review medical…