Baker Team Leader - West Loop

Brief Description

Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 — Levain Bakery.

Brief Description

Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 — Levain Bakery. One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for "the cookie".

From the start, Pam, Connie, and the team baked everything fresh on-site each day, donating the day’s leftovers to charity — and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state.

Our Vision: To give rise to lifelong memories

Our Mission: To bring together people who treat their work and the craft of baking and all who come to visit with great care.

• Welcome All
  - We are all in it together
• Work Hard and Be Kind
  - We pull our weight, we do our best, and take care of each other
• Lead with Heart
  - We operate with empathy and integrity
• Rise Up
  - We take initiative to make things better
• Savor It
  - We are present and find the fun!

Baker Team Leaders collaborate with General Managers and SBTLs to oversee shifts and supervise team members. Baker Team Leaders provide on-the-ground support and maintain the high quality and consistency of our products, ensuring that every item meets our standards of excellence. The ideal Baker Team Leader candidate has in-depth baking knowledge, strong problem-solving instincts, and a knack for motivating and coaching employees.

• Strong communication & interpersonal skills; team-oriented with a positive, empathy-forward attitude
• Maintain a high level of professionalism and care; be adaptable, flexible, and patient
• Must be reliable, responsible, and punctual
• Be open to feedback and committed to continuous improvement
• Ability to continuously motivate and inspire team members and set a positive example for the team
• Ability to remain calm under pressure in a fast-paced environment when troubleshooting issues: be consistent, patient, and even-keeled
• Detail-oriented: the highest standards for accurately following recipes
• Embody and promote the values and standards of Levain Bakery

• Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections that broaden your perspective
• Set the tone for each shift by maintaining a positive, can-do attitude
• Supervise team members and support them when challenges arise, while fostering a respectful, goal-oriented, and team-oriented work culture
• Act as a mentor by providing feedback and coaching to identify areas of improvement
• Continuously participate, contribute, and collaborate to improve product knowledge and refine baking skills
• Facilitate initial and ongoing training sessions for Bakers and new hires, utilizing company training materials
• Delegate station assignments as needed

• Prepare bread, cakes, muffins, cookies, and other baked goods following Levain’s recipes and processes
• Ensure the proper techniques of scaling, mixing, shaping, proofing, and baking are followed and regularly check on finished products to maintain consistency
• Monitor baking times and temperatures to maintain product quality and consistency
• Manage daily pars to ensure all baked goods meet quality standards and customer demands
• Foll…