Senior Advisor, Client Engagement

How You’ll Make an Impact

This role is for a Senior Advisor, Client Engagement professional who will serve as the primary liaison between clients and Epsilon's teams, ensuring successful product and service delivery. This person will lead a matrixed, cross‑functional team, orchestrating efforts to achieve client business outcomes while managing expectations and financial goals.

This position offers an outstanding opportunity to be at the forefront of Epsilon’s transformation to a unified delivery model. You will play a vital role in crafting this new function, directly contributing to business growth and streamlining how Epsilon delivers value to its customers. The role provides a high level of autonomy and leadership, allowing you to lead sophisticated projects, drive collaboration across a multicultural and geographically dispersed organization, and directly influence client satisfaction and success.

• Career growth:
  As an IC leader within the newly formalized Client Engagement function, you will have a direct impact on how Epsilon operates, crafting a clear pathway for professional growth within the organization. This role also provides significant exposure to various departments (sales, client services, delivery) and senior leadership, which can lead to future leadership roles.
• Skills honed:
  You will refine your project and program oversight capabilities, improve your client rapport skills, and cultivate your financial insight in a practical, fast‑paced environment. The role also requires guiding and providing feedback to cross‑functional teams, improving your leadership and communication abilities within a “matrixed” setting.

• What you’ll bring with you:
  • Bachelor’s degree or equivalent experience
  • 5+ years of industry‑specific experience
  • 2+ years of managerial experience
  • Program and project management experience
  • Experience of at least 2 years in a customer‑facing position
  • Experience in the Martech or Adtech industries
• Why you might stand out from other talent:
  • Consistent record to work collaboratively and build positive relationships with both internal and external teams
  • Demonstrated ability to excel in a dynamic environment with shifting priorities and optimally lead challenges and uncertainties.

Base Salary: $96,000 – $144,000. Actual compensation within the range will be dependent upon, but not limited to, the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.

The Final date to receive applications for this job posting is 02/18/2026.

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real‑time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry‑leading by Forrester, Adweek and the MRC.

Epsilon is a global company with more than 9,000 employees around the world.

• Time to Recharge:
  Flexible time off (FTO), 15 paid holidays
• Time to Recover:
  Paid sick time
• Family Well‑Being:
  Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks:
  Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or…